Community Sales Assistant

Brookdale Senior Living•Charlotte, NC

28d

About The Position

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant’s skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company’s 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting.

Requirements

High school diploma or general education degree (GED); and one to three years related experience and/or training; or equivalent combination of education and experience.
Has a basic level of a skill and can follow written or verbal instructions.
Has basic technical skills to complete a few repetitive and well-defined duties.
Has a basic knowledge of the organization in order to answer basic questions.
Personal computers skills required.

Responsibilities

Assists the Executive Director and/or Manager of Sales and Marketing with all aspects of the community sales and marketing program.
Provides administrative and clerical support and coordinates various functions to enhance the image of the community.
Answers telephone calls and provides information to callers or routes calls to appropriate associate; places outgoing calls.
Meets and greets visitors, determines nature of business, and refers them to appropriate individual(s).
Assists in providing community tours to prospective residents and their families.
Promotes community in a positive manner and communicates the company’s values to all audiences.
Types, edits, produces, and distributes a variety of documents including general correspondence, memorandums, statistical reports, presentation materials or other documents as requested.
Compiles data for weekly, monthly and quarterly reports as required.
Files and copies correspondence and other records.
Enters and assigns new leads in the marketing database system.
On occasion, may represent community at marketing and community events.
Assists in event planning, coordination and set-up.
Participates in community outreach.
Completes all required paperwork as assigned.

Benefits

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.