Community Resource Navigator

UnitedHealth Group • Corvallis, OR

114d • $16 - $27 • Onsite

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Community Resource Navigator is a healthcare worker who is a trusted member of and/or has an unusually close understanding of the community served. This role supports patient care in accordance with established methods, techniques, and standards of The Corvallis Clinic. This position will work and bill under the supervision of a licensed mental health provider, and report to the Pediatric Practice Manager.

Requirements

• High School Diploma/GED (or higher).
• 2+ years of experience in a behavioral health setting or 1+ years of experience in a healthcare setting or Certificated Health Worker (CHW) with the Oregon Health Authority.
• Intermediate level of computer proficiency (including Microsoft Outlook, Teams) and be able to use multiple web applications.

Nice To Haves

• Knowledge of Medicaid/Medicare population.
• Knowledge of Outpatient, ambulatory care and/or community healthcare.
• Knowledge of Care coordination.
• Knowledge of a primary care related setting.
• Knowledge of Chronic conditions.
• Knowledge of Electronic medical information systems.

Responsibilities

• Participate and maintain a culture within The Corvallis Clinic consistent with the content outlined in the Service and Behavioral Standards Caregiver document.
• Coordinate with involved systems of care.
• Assist with referrals.
• Contribute to team care plans and planning.
• Assist with transitions between providers and phases of care.
• Connect people to community and/or social service resources.
• Provide follow-up with patients and their families, if appropriate.
• Deliver screenings and health education related to prevention and healthy behaviors.
• Assist with mental health media outreach.
• Provide resources for social support and build social networks.
• Motivate and encourage people to obtain care and services.
• Advocate for the needs and perspectives of patients.
• Conduct two-way education about community resources.
• Work with patients and families to teach them to interact effectively with the healthcare system.
• Support the assessment, design, development, implementation, and evaluation of the Care Coordination Navigator Program.
• Assist providers in creating and implementing new mental health initiatives for patients and trauma-informed clinical practices.
• Perform other duties as assigned.

Benefits

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays.
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account.
• Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage.
• 401(k) Savings Plan, Employee Stock Purchase Plan.
• Education Reimbursement.
• Employee Discounts.
• Employee Assistance Program.
• Employee Referral Bonus Program.
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED