Community Resource Manager, Unit I

San Andreas Regional Center • San Jose, CA

12d • Hybrid

About The Position

San Andreas Regional Center (SARC) is one of 21 regional centers in California, funded by the State and rooted in the values of the Lanterman Act. As a community-based nonprofit, we are dedicated to supporting individuals with developmental disabilities in living full, independent, and inclusive lives. Join a diverse, mission-driven team that is passionate about making a meaningful difference every day. If you care deeply about equity, advocacy, and social impact— SARC is the place for you. Job Summary: Under the direction of the Associate Director of Community Services, orients, trains, supervises, and evaluates resource development staff and secretary, including the Rate Implementation/Health & Safety Specialist. Coordinates resource development activities with other program staff; ensures resource development activities are effectively implemented in a manner consistent with client needs, laws, regulations, and San Andreas Regional Center policies and procedures.

Requirements

• Masters with two years’ experience with a concentration in psychology, social work or related field.
• Five (5) years’ experience working with programs and services in a regional center context, including experience developing and assessing services for individuals with developmental disabilities.
• knowledge of or experience with persons with developmental disabilities
• knowledge regional center and developmental center service systems
• knowledge of Title 17, Quality Assurance Standards and licensing agencies standards and systems
• the ability to present training to groups or individuals
• knowledge of analytical techniques and report preparation
• knowledge of budgeting processes
• demonstrated ability to write effectively
• ability to utilize computer skills, especially Excel and Word, for the collection, input, and analysis of data, and producing reports
• excellent ability to communicate with various segments of the community.
• ability to work effectively with diverse teams
• Use of an automobile, possession of a valid driver’s license and automobile liability insurance for the minimum amount prescribed by law or the ability to provide for independent transportation.

Responsibilities

• Implement the Agency’s strategic short- and long-term goals, and statement of mission.
• Communicates the Agency mission and goals to staff, vendors and community partners.
• Develops and maintain resources for services.
• Ensures that the relevant policies, practices and actions are implemented and comply with statutory and regulatory requirements and actively support Agency’s mission and goals.
• Maintains knowledge of State and Federal directives, statutes, regulations and changes to legislation.
• Interprets these to staff and develops and/or modifies policies and practices to be complaint with regulatory and Agency requirements.
• Expands the availability and accessibility of quality services and supports provided by the Agency throughout the catchment area.
• Acts as the Agency’s liaison to service providers, including the Service Provider Advisory Committee and proactively educates community partners, including vendors, courts and advocacy groups used throughout the Agency.
• Anticipates and resolves service issues and escalated inquiries.
• Builds positive and collaborative relationships with public and private agencies to those supported.
• Anticipates and communicates changes in laws, regulations and related agency policies and procedures to Community Partners.
• Actively participates in the recruitment process to ensure the most qualified candidates are attracted and retained.
• Sets clear expectations for performance and provides training, coaching, feedback and support to staff within the unit throughout the year.
• Ensures that new staff receives the proper training during their introductory period and throughout their employment within the unit.
• Identifies any unmet training needs to Human Resources.
• Anticipates, addresses and resolves issues and concerns of staff.
• Ensures the proper staff levels are maintained throughout the unit.
• Other duties as assigned

Benefits

• Employees receive free medical coverage (yes, free for employees!), along with free dental and vision insurance for your dependents.
• Our benefits include a CalPERS pension plan, offering rare, long-term financial security through a lifetime pension, excellent health benefits, and overall career stability.
• Additional benefits include a 403(b) retirement plan, flexible spending accounts, and an Employee Assistance Program (EAP).
• Five days of paid education leave per fiscal year
• Vacation time, sick leave, 12 paid holidays and 2 floating holidays!
• Life insurance, with options for additional coverage
• Access to an employee discounts portal full of great deals
• We offer flexible work schedules and select hybrid positions, promoting a healthy and balanced work-life experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 251-500 employees