Community Relief Specialist
About The Position
In this role, you’ll provide essential remote/corporate leasing support to ensure our communities operate smoothly and residents receive timely, professional service. Provide remote/corporate leasing assistance to apartment communities throughout the Towne portfolio. Monitor community email inboxes, voicemails, and social media messages. Respond to resident requests and schedule appointments. Conduct remote leasing tours and provide administrative support during the absence of on-site community personnel. If you thrive in a fast-paced environment and enjoy supporting multiple communities, this role allows you to apply your leasing expertise and customer service skills while helping ensure smooth operations across the portfolio.
Requirements
- A minimum of 6 months of experience in apartment leasing or property management is required.
- Excellent verbal and written communication skills.
- Exceptional customer service skills and strong organizational abilities.
- Proficiency in basic computer skills, including Microsoft Office products and Yardi.
- Collaborative and meticulous.
- Possess a valid driver’s license and reliable vehicle with auto insurance for work use.
- Willing to submit to a drug and background check if offered this position.
Responsibilities
- Provide remote/corporate leasing assistance to apartment communities throughout the Towne portfolio.
- Monitor community email inboxes, voicemails, and social media messages.
- Respond to resident requests and schedule appointments.
- Conduct remote leasing tours
- Provide administrative support during the absence of on-site community personnel.
Benefits
- Health, dental, vision, life insurance , and FSA options
- 401(k) with company match and annual bonuses
- Generous PTO, paid holidays, and vacation time
- Training and certification support through Towne University
- Employee Assistance Program (EAP) for personal and professional support
- Company events, recognition programs, and team celebrations
- Family-owned since 1961 , providing stability and growth
- Proud Energage Top Workplace (2018–2025)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
