Community Relations Specialist

Gulf Winds Credit Union • Pensacola, FL

4d • Onsite

About The Position

The Community Relations Specialist is responsible for assisting with the development and implementation of a comprehensive community outreach strategy for Gulf Winds Credit Union. The position will actively contribute to advancing the Credit Union’s Mission by enhancing the effectiveness of the Credit Union’s community impact initiatives, partnerships, special events, volunteerism efforts, and financial education. The position will also support the Gulf Winds Foundation through collaborative efforts, accelerating actionable results that advance business objectives and increase membership. At all times, this role will uphold the Gulf Winds core values of Integrity, Care, Growth, and Innovation

Requirements

• Three years to five years of similar or related experience.
• A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree).
• Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
• The Community Relations Specialist will be a results-driven communications professional who can prioritize projects and tasks, meet multiple deadlines, and monitor several projects simultaneously. The candidate must be detail-oriented and organized, with excellent writing/editing skills and a community-oriented spirit. The candidate should have experience in public relations and charitable activities and an understanding of philanthropy. The candidate must be able to work independently and as part of a team and perform effectively under pressure while working with Credit Union senior leadership. Ability to read, write, comprehend, and speak English clearly.

Responsibilities

• Plan, coordinate and support community outreach, partnership, sponsorship, and volunteer activities for the Credit Union. Ensure strong execution of all event logistics, including communication, staffing, booth display, event materials, and follow-up. Strategically mobilize volunteers and organize programs to develop mutually beneficial relationships and maximize exposure and goodwill for Gulf Winds.
• Assist in the coordination, development, and implementation of financial education efforts that engage the community and deepen member relationships. Identify opportunities, facilitate and/or build curriculum, and support ongoing delivery of workshops, webinars, and other events that support financial growth and increase awareness of the Credit Union.
• Manage and optimize the Credit Union’s community relations software to track, report, evaluate, and enhance community engagement activities. Ensure accurate data entry, clear communication, and timely reporting that guides future outreach strategies. Ensure ongoing maintenance of organizational calendar of all activities and events.
• Provide ideas and assistance to build and enhance Gulf Winds Social Media and Public Relations strategies in collaboration with the Social Media Strategist and Director of Community Engagement. Support the creation of calendars, plans, and initiatives to deliver impact and meet goals.
• Enhance communication and coordination with Front-line and Sales teams to implement strategies that connect community engagement efforts across regions and engender business development. Think critically and strategically to help instill confidence and facilitate a high level of service.
• Performs other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level