Community Relations Specialist - Bronx (Bilingual)

Centene Corporation

94d • $55,100 - $99,000

About The Position

The Community Relations Specialist is responsible for leading activities to achieve membership/enrollment goals through various means including, but not limited to, marketing projects and new market initiatives, health fairs and community activities, training, member retention activities, sales visibility and business, broker, provider, market, lead generation, vendor outreach and networking opportunities. This position may also research and assess market and business opportunities. Plans, develops, coordinates, collaborates and conducts events including, but not limited to, meetings, presentations, activities, training, product orientations, focus groups, field marketing events, projects, etc. Develops and maintain business relationships and information that will result in opportunities to increase membership/enrollment targets. Represents the department at internal and external meetings including, but not limited to, vendor reporting, departmental, cross-functional, community, provider, etc. Develops presentations including, but not limited to, sales, broker product training, member retention meetings, new member training, outreach activities, etc. Acts as department liaison for market materials, collateral rollouts, inventory, reports, etc. Acts as point person on key projects. Works with management to develop department workflow policy and procedure documentation for strategy and planning and for reviewing product, collaterals and sales strategies. Prospects and initiates opportunities for field marketing events, grassroots lead generation, provider co-op events, other community venues, etc. Coordinates with sales team for successful market execution. May develop plans to increase 'crossover' enrollment. May assist in outreach activities. Performs other duties as assigned. Complies with all policies and standards.

Requirements

• Bachelor's Degree in Marketing, Business Administration or related field.
• 3+ years sales/marketing experience, preferably with government products.
• Health insurance or managed care experience preferred.
• Specific language skills may be required by some plans.
• Driver’s License may be required by some plans.
• Life and Health License (can be obtained within 90 days of employment) – If required by the Business Unit/Department.

Nice To Haves

• Bilingual English/ Punjabi, Hindi, Bengali or Urdu.

Responsibilities

• Lead activities to achieve membership/enrollment goals.
• Plan, develop, coordinate, and conduct events such as meetings, presentations, and training.
• Develop and maintain business relationships to increase membership/enrollment targets.
• Represent the department at internal and external meetings.
• Develop presentations for sales, broker training, and member retention.
• Act as department liaison for market materials and collateral rollouts.
• Prospect and initiate opportunities for field marketing events and grassroots lead generation.
• Coordinate with sales team for successful market execution.
• May assist in outreach activities.

Benefits

• Competitive pay.
• Health insurance.
• 401K and stock purchase plans.
• Tuition reimbursement.
• Paid time off plus holidays.
• Flexible approach to work with remote, hybrid, field or office work schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees