Community Relations Representative

CareBridge • Reno, NV

85d • $20 - $30

About The Position

The Community Relations Representative I is responsible for growing membership through educating and servicing the Medicaid population, including meeting the community's need for ongoing educational and social service outreach to existing and potential members. This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.

Requirements

• Requires a high school diploma or equivalent.
• Minimum of 1 year of experience in healthcare or sales/marketing environment; or any combination of education and experience, which would provide an equivalent background.
• Valid driver's license and access to a motor vehicle with valid motor vehicle insurance required.

Nice To Haves

• AD or BA/BS preferred.
• Insurance license may be required dependent on state.

Responsibilities

• Acts as service representative for assigned projects and a resource to membership and community.
• Ensures consistent compliance with all state, federal, and company specific requirements.
• Assists with establishing and maintaining positive relationships with community organizations, provider offices, and faith based organizations; performs activities to enhance presence in the community.
• Identifies and collects educational material on community networks and advocacy groups with similar missions and values and communicate the information to management.
• Provides telephonic assistance, outreach and/or guidance to members and potential members regarding benefit and enrollment questions, and/or providing assistance on any social service needs.

Benefits

• Comprehensive benefits package.
• Incentive and recognition programs.
• Equity stock purchase.
• 401k contribution.
• Paid Time Off.
• Medical, dental, vision benefits.
• Short and long term disability benefits.
• Life insurance.
• Wellness programs.
• Financial education resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED
• Number of Employees: 251-500 employees