Community Relations Representative II (St. Louis, MO)

Elevance Health•St. Louis, MO

3d•Remote

About The Position

Community Relations Representative II Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Community Relations Representative II is responsible for developing and maintaining new contacts and/or partnerships in the community. How you will make an impact: Leads and manages strategies within a specific territory or business initiative. Acts as liaison with community advocacy groups that impacts target population. Identifies, develops and builds relationships with community organizations, provider offices, and faith based organizations; performs activities to enhance presence in the community. Assists members and potential members with benefit and/or enrollments inquiries. Identifies cultural issues regarding current and potential members and communicate issues to management. Tracks all marketing and sales activities and maintains sales database. Conducts marketing presentations to increase effectiveness in establishing rapport, assessing individual needs, and communicating product/benefit features and differences.

Requirements

HS diploma or equivalent and a minimum of 2 years of experience in healthcare or sales/marketing environment; or any combination of education and experience, which would provide an equivalent background.
Valid driver's license and access to a motor vehicle with valid motor vehicle insurance required.

Nice To Haves

AD or BA/BS preferred.
Knowledge about provider network that supports the delivery area, knowledge of plan and/or competitors value added benefits preferred.
State health insurance licensure preferred.

Responsibilities

Leads and manages strategies within a specific territory or business initiative.
Acts as liaison with community advocacy groups that impacts target population.
Identifies, develops and builds relationships with community organizations, provider offices, and faith based organizations; performs activities to enhance presence in the community.
Assists members and potential members with benefit and/or enrollments inquiries.
Identifies cultural issues regarding current and potential members and communicate issues to management.
Tracks all marketing and sales activities and maintains sales database.
Conducts marketing presentations to increase effectiveness in establishing rapport, assessing individual needs, and communicating product/benefit features and differences.