Community Relations Director

The Laurel at Vernon Hills Memory Care • Vernon Hills, IL

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About The Position

Come join the ONELIFE Senior Living team! We are looking for compassionate and dedicated team members with a common purpose of making a difference in the lives of seniors. The Laurel at Vernon Hills Memory Care, located in Vernon Hills, IL is seeking a passionate and strong customer-oriented Community Relations Director to facilitate new residents moving into our community. We offer competitive wages with opportunities to grow! Training available for qualified candidates

Requirements

• Possess, at a minimum, a high school diploma or equivalent.
• A minimum of (2) or more years’ prior sales and marketing experience, seasoned Sales Director who can close is required.
• A minimum of (2) years of Memory Care sales experience with a proven track record is required.
• Proficient in Microsoft Office and standard office equipment.
• Must be able to speak, read, and write in the English language.
• State Criminal Background Check and LIC 508 Criminal Record Statement.

Responsibilities

• Exhibits leadership qualities and communicates professionally with employees, residents, family members, responsible parties, and other healthcare professionals.
• Coordinates and initiates all sales functions for the community, including outreach and professional development.
• Conducts sales tasks including managing leads, lead generation, and touring prospective new residents.
• Strong closing skills.
• Manage the move-in process and provide an excellent customer service experience.
• Implements sales and marketing plans that meets the overall business plan for census goals and financial objectives.
• Ensure that the community is presentable for tours and visitors at all times.
• Coordinate special events for the community.
• Participates in new employee orientation and monthly in-services.
• Ensure residents are provided privacy, respect, and dignity.
• Follows standard precautions and infection control procedures.
• Completes state required training upon hire and annually.

Benefits

• A benefit package is offered to full-time employees.
• Supplemental insurance plans are available including pet insurance.
• Flexible Spending Account (FSA)
• Employee Assistance Program
• Health Advocate Program
• Employee Discount Program

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: High school or GED