Community Relations Coordinator

Tarrant Regional Water District • Fort Worth, TX

397d • $36,525 - $52,416 • Onsite

About The Position

The Community Relations Coordinator at Tarrant Regional Water District is responsible for enhancing the organization's visibility within the community, promoting brand stories, and driving engagement through various communication channels. This role involves disseminating information both internally and externally to support the strategic goals of the District.

Requirements

• One (1) to three (3) years of related experience
• Demonstrated skills in the use of social media and content management tools such as Hootsuite, etc.
• Experienced in platforms Facebook, Twitter, Instagram, and LinkedIn
• Experience developing and executing social media advertising campaigns and using analytics to optimize for maximum ROI
• Ability to learn digital systems and platforms i.e., Mailchimp, Canva, SurveyMonkey, Signup Genius, etc.
• Excellent organizational and time management skills
• Requires excellent verbal and written communications skills
• Must be organized and detail oriented with strong planning and problem-solving skills

Responsibilities

• Collaborate with internal teams to explore effective storytelling around differentiating research, projects, initiatives, etc. across TRWD
• Support creative public relation strategies and outreach initiatives to help achieve TRWD's objectives and fulfill strategic plans, as outlined by department director
• Coordinate with the Community Relations and Marketing Manager to distribute content to blogs, social media, email broadcasts, and other requested channels
• Utilize systems and platforms to engage in social listening, reputation management, and social monitoring to gather insight and develop a broader outreach and marketing strategy, in conjunction with the communication department teams
• Responsible for maintaining a content calendar, copywriting as needed, scheduling, publishing, daily monitoring, and growing audience engagement across all owned platforms
• Collaborate with the department director, Web Management team, the News & Media Relations team, the Creative Communications team, and the Communications Project Manager to provide creative solutions, strategies, etc. to support key TRWD initiatives, projects, etc.
• Utilize social media management tools i.e., Hootsuite, Sprout Social, etc. and create reports identifying gaps and potential growth opportunities
• Collaborate across TRWD to identify, plan, and gather potential stories and drive key communication initiatives, while educating departments on best practices and social media responsibilities, as needed
• Conduct market research and develop multi-platform social media strategies, under the direction of the Community Relations and Marketing Manager
• Maintain familiarity with strategic District levels of service
• Continuous improvement monitoring and innovation efforts
• Perform other duties as required

Benefits

• Salary: $26.74+ per hour (pay rate dependent upon qualifications)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Justice, Public Order, and Safety Activities
• Education Level: Bachelor's degree