Mayo Clinic-posted 2 months ago
Phoenix, AZ
Hospitals

The Community Relations Coordinator (CRC) will serve as a liaison between community members and Mayo Clinic by understanding the needs of community members and informing the Office and Programs of Community Outreach and Engagement Leadership, of the evolving needs and conditions of the communities we serve. CRCs will understand Mayo Clinic services and research, as well as being involved in the community at large to create effective linkages between the community and Mayo Clinic. Provide culturally appropriate health education on topics related to chronic disease prevention, physical activity, nutrition, and research participation. The CRC will facilitate communication, building partnerships, and community empowerment in interactions with Mayo Clinic entities to build trusting relationships between Mayo Clinic and communities. CRCs will help implement evidence-based interventions and help people understand their health condition(s) and develop strategies to improve their health and well-being. Providing informal counseling, support and follow-up for community members who participate in Mayo Clinic services and research. Connect individuals and families to community resources (health care services, social services, food, etc.). Translate and interpret for community members, research participants, and patients, as needed. The CRC will partner with Community Engagement Research Staff to disseminate evidence-based intervention results and research findings and discoveries back to communities. The coordinator provides excellent customer services to internal and external stakeholders.

  • Serve as a liaison between community members and Mayo Clinic.
  • Understand the needs of community members and inform the Office and Programs of Community Outreach and Engagement Leadership.
  • Provide culturally appropriate health education on chronic disease prevention, physical activity, nutrition, and research participation.
  • Facilitate communication and build partnerships with Mayo Clinic entities.
  • Implement evidence-based interventions to help individuals understand their health conditions.
  • Provide informal counseling, support, and follow-up for community members participating in Mayo Clinic services.
  • Connect individuals and families to community resources.
  • Translate and interpret for community members, research participants, and patients.
  • Partner with Community Engagement Research Staff to disseminate research findings back to communities.
  • Provide excellent customer service to internal and external stakeholders.
  • Experience in supporting event planning, marketing, and volunteer management.
  • Associates Degree with at least 2 years of community outreach and/or community health worker experience or Bachelor's with at least 1 year of experience in community outreach and/or community health worker experience.
  • Strong knowledge of and experience with local community organizations and their services.
  • Experience working with diverse populations.
  • Bilingual in Spanish and English.
  • A keen understanding of large complex organizations and their relationships with small communities.
  • Strong public speaking and presentation skills.
  • Demonstrates proficiency in using MS Word, Excel, PowerPoint, Outlook, and other software applications.
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