Community Relations & Business Engagement Specialist

Kaiser Permanente • Honolulu, HI

231d • Remote

About The Position

This remote position requires employees to potentially travel to a KP or customer site, with a primary residence in Honolulu, Hawaii. The role involves following pre-established plans for project logistics, taking accountability for meeting deadlines, and resolving various inquiries from leads, prospects, customers, and channel partners. The employee will utilize both standard and non-standard protocols to implement project goals and milestones, participate in engagements, and develop communications to support sales efforts. Additionally, the role includes executing business processes related to customer requests and ensuring data integrity through data entry and reconciliation.

Requirements

• Bachelor's degree from an accredited college or university AND minimum two (2) years of experience in business-to-business or business-to-consumer communication, leadership, sales or marketing, or a directly related field, which can include relevant internship experience.
• OR minimum five (5) years of experience in business-to-business or business-to-consumer communication, leadership, sales or marketing, or a directly related field, which can include relevant internship experience.

Nice To Haves

• Knowledge of negotiation techniques.
• Experience in business process improvement.
• Proficiency in data entry.
• Skills in business relationship management.
• Ability to persuade and influence others.
• Project management experience.
• Strong time management skills.
• Understanding of sales/partnership strategies and techniques.
• Service-focused mindset.

Responsibilities

• Pursue effective relationships by providing resources, information, and expertise to coworkers and members.
• Listen to and address performance feedback; mentor team members.
• Create self-development plans and take action to capitalize on strengths.
• Adapt to change and demonstrate flexibility in work approaches.
• Complete work assignments autonomously while following procedures and policies.
• Collaborate cross-functionally to solve business problems and communicate progress.
• Support and monitor priorities, deadlines, and expectations.
• Participate in the administration of benefits and products by implementing internal business processes.
• Engage in effective communication practices and create informative content.
• Ensure sales data integrity through data entry and reconciliation.
• Create a positive experience for leads, prospects, and channel partners.
• Engage in project management efforts by following plans for logistics and quality checks.
• Participate in sales process execution by reviewing and processing incoming information.

What This Job Offers

• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree