Community & Property Experience Manager - Direct Hire

TES Staffing•Rochester, NY

6d•$50,000 - $60,000

About The Position

Community & Property Experience Manager Rochester, NY Full-Time | $50,000–$60,000 annually + full benefits Launch Your Career in the Heart of Rochester Looking for a role where you’re out in the community, not stuck behind a desk ? Want to build real professional skills while working at one of Rochester’s most exciting and community-connected destinations? TES Staffing's client offers an opportunity for a recent college graduate to step into a high-impact, people-facing role with deep roots in Rochester. This position is ideal for someone who loves connecting with others, organizing experiences, and being part of a vibrant, growing community. You’ll sharpen your professional toolkit, work alongside influential leaders, and gain hands-on experience in property management, marketing, event coordination, and relationship-building, all while earning a competitive salary with excellent benefits . Why This Role Is a Standout for New Grads 🌆 Be at the center of Rochester’s innovation and growth 🤝 Build relationships with tenants, students, community leaders, and partners 📈 Develop transferable skills in operations, marketing, communications, and customer experience 🎓 Perfect for early-career professionals looking to grow quickly 💰 Strong starting salary with comprehensive benefits 🧠 Autonomy + mentorship —you’ll be trusted to own your work and supported as you grow

Requirements

Bachelor’s degree required
Professional, organized, and detail-oriented
Strong written and verbal communication skills
Comfortable with technology and learning new systems
Self-starter who’s responsive, people-oriented, and solution-focused
Ability to communicate effectively in English (Bilingual and/or ASL skills are a plus)
Reliable transportation and punctual attendance

Responsibilities

Community & Tenant Engagement Serve as a friendly, professional point of contact for residents and partners
Build strong tenant relationships through consistent communication, including a weekly tenant email
Enforce community guidelines while maintaining a welcoming environment
Handle incoming emergency calls before and after hours on a rotating basis
Leasing, Marketing & Outreach Attract tenants by advertising vacancies and managing online listings
Schedule and conduct tours, open houses, and unit showings
Represent the building at college and university housing fairs and on-campus events
Create and distribute marketing and promotional materials
Operations & Administration Manage leases and complete associated paperwork
Assign and collect keys, fobs, parking access, and mailroom assignments
Collect security deposits and confirm receipt of required tax documentation
Assist with rent collection, late notices, follow-ups, and eviction tracking when necessary
Move-Ins, Move-Outs & Maintenance Facilitate move-in and move-out inspections
Coordinate cleaning and maintenance services
Follow up with tenants to ensure work is completed to satisfaction
Monitor and maintain residential common areas
Amenities & Programming Oversee tenant amenities including: Bike share program YMCA memberships Student lounge Mailroom functionality
Support and help execute tenant programming and community-building initiatives