Community Programs Specialist

Highlands County Board of County Commissioners•Sebring, FL

2d•Onsite

About The Position

Plan, implement, and manage programs that support the needs of the community including Indigent Cremation/Burial, Prescription Assistance and Health Care Responsibility Act (HCRA). The following statements describe the principal functions of the job and its scope of responsibility but should not be considered an all-inclusive list of work requirements. Individuals may perform other duties as assigned.

Requirements

Knowledge of computer operations pertaining to program management including word processing and spread sheets.
Ability to prepare complex reports and documents.
Ability to make decisions in accordance with departmental rules, regulations and policy.
Ability to maintain effective working relationships with co-workers, managers, supervisors, directors, elected officials, vendors, and the general public.
Effective interpersonal communication skills.
Understanding of program management.
Knowledge of community resources and how to access resources.
Must be able to remain in a stationary position for 50% of the time.
Must be able to frequently position self to reach files and other office items located on low shelves.
Must be able to inspect and assess daily email and postal mail correspondence.
Frequently communicates with the clients, community stakeholders, general public, and co-workers.
Must be able to communicate effectively and change accurate information.
Frequently operates various types of office equipment to include, but not limited to a computer, adding machine and copy machine.
Occasionally ascends/descends stairs.
Rarely moves materials and office equipment weighing up to 25 lbs.
Constantly works in an indoor environment.
Rarely works in inclement outdoor weather conditions.
Rarely operates motor vehicle for up to (4) hours continuously or intermittently.
Must possess and maintain a valid Florida driver license.
Disaster Essential.

Nice To Haves

Bachelor’s degree preferred.
High school diploma and four (4) years of human or social services program management may be substituted for bachelor’s degree.

Responsibilities

Program management and implementation including receiving, logging, and reviewing client applications for State and County welfare programs.
Determines program eligibility using income and asset guidelines.
Composes reports and follows up to ensure timely actions.
Program evaluation.
Receives, codes and computes client invoices.
Community engagement. Represents the organization to external partners and community members.
Acts as a liaison for citizen committee(s).
Performs outreach and referral activities.
Maintains program ledgers and prepares monthly reports as required.
Coordinates with other individuals and organizations to exchange information and provide referrals and assistance.
Develop annual program budget.
Monitors monthly program expenditures in adherence to annual budget guidelines and requirements.
Maintains a professional and safe unit and work area adhering to established safety policies and the image desired for the organization.
Follows consistently the Board policies and procedures.
Responds productively to change and performs all other related tasks as directed.