Community Program Manager

University of Arkansas • Little Rock, AR

478d • $50,000 - $50,000 • Onsite

About The Position

The Community Program Manager at the University of Arkansas for Medical Sciences (UAMS) is responsible for providing case management services to patients with violent assault injuries. This role involves linking individuals to mental, behavioral, and social services post-discharge, while overseeing project staff and ensuring effective service delivery. The position emphasizes collaboration with healthcare providers and community organizations to enhance patient outcomes and support vulnerable populations.

Requirements

• Master's degree plus two (2) years of experience working with social services, health care systems, victims' services, mental health or substance use treatment programs or community-based programs/organizations.
• Bachelor's degree plus four (4) years of experience working with social services, health care systems, victims' services, mental health or substance use treatment programs or community-based programs/organizations.
• High school diploma/GED plus eight (8) years of experience working with social services, health care systems, victims' services, mental health or substance use treatment programs or community-based programs/organizations required.
• Valid driver's license and excellent driving record with reliable car and current automobile insurance.

Nice To Haves

• Experience engaging communities with high prevalence of violent crime in Little Rock.
• Experience working with community-based organizations that provide mental and/or social services to individuals impacted by community violence.
• Experience with community violence prevention programs.
• Experience living or working in Little Rock, AR.
• Experience working with diverse groups of people.

Responsibilities

• Provide case management and navigational services to current and recently discharged patients with violent assault injury.
• Conduct needs assessments; develop and maintain follow-up action plans; and facilitate and track service referrals for program participants.
• Collaborate with Emergency Medicine, Trauma, and Psychiatry healthcare providers, social workers, and community-based organizations to provide follow-up health care and social services that will maximize patient health outcomes.
• Conduct periodic assessments of patients' social, medical and other healthcare needs, and social and economic resources.
• Provide oversight of the daily operations of the HVIP service project, including the supervision of staff and coordination of all case management related activities.
• Develop best practices for case management and tracking and adopt these practices to be implemented as part of the standard operating procedures.
• Educate patients about the health care system and facilitate relationship building between the two.
• Document work with patients through appropriate record keeping that follows the project's policies and procedures.
• Make referrals for needed services and facilitate access to community resources.
• Participate regularly in project team meetings and assist in any activities related to the program.

Benefits

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Educational Services
• Education Level: High school or GED