Community Program Manager, Public Sector - Kirkland

Waste Management • Kirkland, WA

400d • $97,000 - $117,000 • Hybrid

About The Position

The Community Program Manager for the Public Sector at Waste Management is responsible for promoting and assisting with sales and service activities for public sector customers. This role involves managing existing contracts, enhancing customer relationships, and developing community partnerships to ensure favorable contract terms and service offerings. The position requires a consultative selling approach and active involvement in community events to maintain and expand business with current customers.

Requirements

• Associate's Degree or High School Diploma/GED with 2 years of work experience in Business Administration, Communications, Political Science, or Economics
• 5 years of relevant work experience in government relations, outside sales, public service, or related field
• Negotiation skills and experience with profitability analysis
• Bid preparation and contract management strongly preferred
• Demonstrated organizational capabilities
• Excellent verbal and written communication skills

Nice To Haves

• Experience in public sector sales
• Familiarity with community outreach and engagement strategies

Responsibilities

• Manage existing contracts including relationship maintenance, contract terms, service offerings, price increases and extensions
• Maintain and enhance customer relationships and satisfaction through community involvement
• Coordinate activities with other Waste Management departments to meet contract and service expectations
• Develop strategies to strengthen service offerings and increase wallet share of existing contracts
• Utilize contract management and audit tools to maximize contract value and compliance
• Utilize revenue acceleration tools for contract renewals and target pursuits
• Develop community partnerships with elected officials and stakeholders for positive press coverage
• Provide support and insight on political strategies within the community
• Coordinate and manage all bid responses, including pricing analysis and reporting
• Develop marketing strategies for retention and growth opportunities
• Participate in ongoing training to build skills

Benefits

• Medical, Dental, Vision, Life Insurance
• Short Term Disability
• Stock Purchase Plan
• Company match on 401K
• Paid Vacation
• Paid Holidays
• Personal Days
• Discretionary paid time off
• Paid sick time
• Leave pay policy for qualifying leaves

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Waste Management and Remediation Services
• Education Level: High school or GED