Cascadia Health-posted 3 months ago
$86,166 - $92,321/Yr
Full-time • Mid Level
Portland, OR

The Program Manager II works as part of an interdisciplinary team and is responsible for ensuring that program activities are administered effectively and in accordance with regulatory requirements. This position is responsible for providing clinical oversight, support, and professional development for assigned staff. This position must understand, appreciate, and respect the individuals within our Cascadia community. As such, it is expected that this position promotes integrated care, our vision of trauma-informed and person-first approaches, and helps create a work environment of safety and acceptance.

  • Manage the day-to-day operations of assigned clinical program – including client care, quality improvement and service delivery.
  • In collaboration with leadership, set annual goals and objectives aligned with integrated treatment and the mission.
  • With support from Quality Management and Cascadia’s compliance department, investigate and resolve client complaints.
  • Assist with the development of an operating budget to support the programs goals and objectives.
  • Monitor expenditures monthly and control costs; justify significant budget variances.
  • Attend both internal and external meetings to problem-solve, advocate for programs, and maintain positive working relationships with employees and stakeholders.
  • Oversee and leverage clinical data to monitor performance and assist in decision making.
  • Serve as a liaison between departments, facilitating collaboration among interdisciplinary teams, and communicating with stakeholders.
  • Assess progress toward achieving goals and objectives and revise plans, systems, policies, and procedures to assure success.
  • Provide input into the development of policies, procedures, and systems in support of program goals.
  • Perform other duties as assigned.
  • Master’s Degree in a behavioral science field from an accredited college or university.
  • Minimum five years of experience in community mental health or related field.
  • 3 years clinical experience providing community behavioral health services AND a minimum of 2 years staff supervisory experience.
  • Understand the unique clinical needs of individuals served.
  • Understand the recovery model, motivational interviewing, illness management and recovery, evidence-based practices, and strength-based philosophies and strategies.
  • Understand and align with harm reduction philosophies and trauma informed care.
  • Expert level written and verbal communication skills.
  • Demonstrated proactive approaches to collaboration and problem-solving to meet deadlines.
  • Operate computer hardware and software at a level needed to effectively perform job functions.
  • Employee must possess a valid driver’s license, three-year driving history; clean driving record, ability to pass Driver Motor Vehicle (DMV) check and complete the Cascadia online Defensive Driving course.
  • All client-facing positions must have the ability to perform Basic Life Support (BLS) and properly use AED equipment.
  • Generous Paid Time Off Package - Full-time employees earn 6 weeks of PTO in their first year!
  • Medical and Dental Coverage (begins 1st of the month following 30 days after hire date)
  • VSP Vision Discount Plan
  • 403(B) Retirement Savings (Pre and post-tax plans with up to 8% employer matching contribution!)
  • Flexible Spending Account (FSA) (Medical, dependent care, and transportation options)
  • Short-Term Disability, Long-Term Disability, and Life Insurance
  • Paid Bereavement and Jury Duty Leave
  • Length of Service Award
  • Voluntary Life Insurance
  • Supplemental Insurance
  • Student loan forgiveness options
  • Wellness Benefits: Employee Assistance Program (EAP), Bicycle Reimbursement, Discounted Fitness Memberships
  • Trauma Support Team
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