Community Portfolio Manager

Capital Consultants Management Corporation•San Antonio, TX

About The Position

About AMG: Alamo Management Group is a local homeowners association, or HOA, management company with a focus on being a unique place of employment. We are customer service centered, with strong family and neighbor values. We do not want to be like other companies, and our belief is that by creating an amazing customer experience we will achieve long-term success. We pride ourselves in our determination to change the negative stigma if HOAs. To achieve this, we look for employees who are ready to learn, able to take on challenges and strive to provide the best customer experience to our vendors, developers, and residents. Job Summary: Daily work involves customer service, vendor management, project management, public speaking, finance, budgeting, and conflict resolution. Many candidates joining our company have experienced previous success in areas such as retail, restaurants, and administrative or task/project management roles; they are able to work independently with some supervision and direction. We are primarily a customer service and communication company that just happens to be in the property management industry. Handling difficult customer situations is an essential trait, as we deal with a high number of conflict resolution scenarios.

Responsibilities

Effectively manage a portfolio between 2500-3000 homes.
Work directly with the BOD of each community.
Advise the BOD on decisions and best practices
Attend BOD meeting at agreed time by the BOD
Implement BOD decisions and processes.
Weekly Updates
Effectively run all BOD meetings.
Prepare meeting notices, agendas, and presentations
Draft meeting minutes
Manage all vendors within each community and ensure all contractual obligations are met.
Design and prepare Request for Proposals
Perform site inspections on a regular basis
Draft and keep all community records
Keep association files organized on server
Update portals
Monthly newsletters
Handle all Eblast for the communities
Community Rules and Regulations
Maintenance and Upkeep
Site Inspection
Other Responsibilities:
An HOA manager handles the financial matters of the HOA they manage, including the collection of association fees from residents.
they may also work in coordination with a council or board comprised of community members who live in the neighborhood.
These board members help facilitate neighborhood meetings; keep residents up to date on changes to rules and regulations; and serve as unofficial internal representatives of the management company.
The HOA manager may conduct annual elections to select new board members.