Community Pharmacy Manager

Mountain Area Health Education Center - MAHEC•Asheville, NC

23d•Onsite

About The Position

As a pharmacy manager at the 340B Pharmacy at MAHEC, you are a member of the healthcare team and are integral in providing quality affordable healthcare to the patients of MAHEC. The Pharmacy Manager is directly responsible for providing day to day leadership and direction to support the pharmacy team’s ability to best serve the patient and MAHEC’s mission to provide affordable access to quality healthcare in Western North Carolina. The pharmacy manager will serve as the operations manager, Pharmacist in Charge (PIC) of record, and as a member of the clinical staff pharmacist team. This role description is a general description of the essential job functions. It is not intended to describe all the duties the 340B Pharmacy Manager may perform.

Requirements

Must be a graduate of a College of Pharmacy accredited by the American Council on Pharmaceutical Education (ACPE).
Pharmacy Residency (ASHP) or advanced training is required (for example: PharmD, MBA, or MS degree).
Three years of experience managing a retail pharmacy with progressive staff growth.
Licensed to practice Pharmacy in the state of North Carolina.
Basic computer skills and knowledge of pharmacy systems.
Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient’s family member and appropriately enumerate information in a manner easily understood by all parties.
Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time.
Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHEC’s organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate.
Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others.
Adherence to MAHEC’s founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need.
Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way.

Nice To Haves

Spanish language skills preferred.

Responsibilities

Oversee the daily operations of the 340B Pharmacy at MAHEC
Supervising all pharmacy staff, including staff work schedules and resource allocation
Maintaining compliance with statutes, laws, regulations, standards, and policies governing the practice of Pharmacr
Oversees the pharmacy inventory to maintain proper levels
Provide age specific pharmaceutical care services
Nutritional support
Drug therapy monitoring including allergies, drug/drug interactions, drug/food interactions, and, ADR reporting (including database maintenance and intervention documentation)
Drug and dosage form selection and suggestion
Drug dosage and pharmacokinetic calculations
Provision of drug information
Provide education and training for Pharmacy staff and students, Nursing staff and students, Medical staff and students, and patients and families
Assists the Director of 340B Pharmacy Services in maintaining the department and facility for State and Federal regulatory compliance
Assists the Director of 340B Pharmacy Services in preparing budgets, and strives to maintain operation within budget
Maintains strong working relationships with Pharmacy staff to maintain high morale and promotion of the organization
Drug and Vendor Contracting Negotiates contracts as needed either independently or with the Administrative Director of Pharmacotherapy Works with the Materials Management Contracts, Office of General Counsel, Finance, and outside agencies to ensure that contracts are appropriate
Oversees pharmaceutical drug manufacture rebate assessment and processing Supply chain, auditing, charges, revenue, and accounting
Directly oversees the outpatient and ambulatory care inventory, charges, and revenue
Ensures the integrity, efficiency and effectiveness of the revenue cycle
Directs activities of pharmacy personnel involved in purchasing, receiving, and billing
Ensures full compliance with state, federal and TJC regulatory requirements
Oversees inventory management policies and procedures
Oversees the general management of the inventory, including but not limited to: procurement of product from health center approved vendors; accurate receipt of product into the pharmacy computer systems and appropriate assignment to cost centers; provider oversight of compliance to accepted standards of receipt and accounting for products; management of the receipt ensures that the correct pricing is in the system; and provide monitoring and tracking of appropriate drug cost rates and subsequent charges
Performs trend analysis and other pharmacoeconomic reviews
Conducts annual and periodic inventories
Acts as liaison with other departments, other institutions, and organizations regarding financial and pharmacoeconomic issues
Pharmacy Managers “accept responsibility for the operation of a pharmacy in conformance with all statutes and rules pertinent to the practice of pharmacy and distribution of drugs . . . .” 21 NCAC 46.1317(27). Accordingly, pharmacy managers must take reasonable steps to ensure that pharmacy technician applicants are qualified for registration. That includes taking reasonable steps to ensure that applicants make truthful and complete disclosures on their registration applications, and that applicants do not have disqualifying criminal histories.

Benefits

At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive.
MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC.

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