COMMUNITY/PATIENT LIAISON

UHS • Franklin, TN

104d

About The Position

At Rolling Hills, our mission is to offer compassionate, safe, effective behavioral healthcare treatment. We use solution-focused strategies and diligently strive for a safe and positive environment for patients, families, and employees. We never forget that we provide care and comfort to people in need. The Community and Patient Liaison coordinates functions and activities for Business Development to promote Rolling Hills Hospital to referral sources and to the community for the purpose of maintaining the desired patient census of the hospital programs. Activities included face-to-face visits with professional referral sources, developing and implementing marketing strategies such as workshops and community education events, attends community events such as health fairs and conferences, promotes Rolling Hills Hospital via the facility’s social media pages. The Community and Patient Liaison also acts as the facility’s Patient Advocate, engaging with current patients/families and former patients/families. The Community and Patient Liaison must be able to work with people of all backgrounds, those that are upset with the facility and averse to treatment, and must be able to address patient grievances in person and in writing.

Requirements

• B.S. Degree in Marketing, Business Development, Healthcare or related field is preferred.
• Current Tennessee Driver’s License.
• Minimum of three (3) years’ experience in health care business development/marketing environment with measurable business development results.
• Experience in Acute inpatient psychiatric and chemical dependency treatment principles, preferred.

Responsibilities

• Coordinate functions and activities for Business Development to promote Rolling Hills Hospital.
• Conduct face-to-face visits with professional referral sources.
• Develop and implement marketing strategies such as workshops and community education events.
• Attend community events such as health fairs and conferences.
• Promote Rolling Hills Hospital via the facility’s social media pages.
• Act as the facility’s Patient Advocate, engaging with current and former patients/families.
• Address patient grievances in person and in writing.

What This Job Offers

• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees