Mental Health Association - Western MA-posted 4 months ago
Chicopee, MA
1-10 employees

The Community Partner supports individuals with developmental disabilities in achieving greater independence and well-being while living in the community. Provide direct care and outreach services in a respectful, empowering manner aligned with MHA’s Core Values: Respect, Integrity, and Compassion. All duties must comply with federal, state, and MHA policies, procedures, and applicable regulations.

  • Communicate with participants in a respectful, enthusiastic way that promotes self-esteem and self-direction.
  • Support participants with daily living needs such as hygiene, grooming, meal prep, shopping, and personal care.
  • Implement and monitor ISP support strategies and behavioral or crisis plans in collaboration with the treatment team.
  • Teach and model independent living skills to promote participant self-sufficiency.
  • Assist with and provide transportation for participant needs, including medical appointments and community engagement.
  • Attend and support participants at health care appointments as requested; document and communicate relevant updates.
  • Respond to medical or psychiatric emergencies promptly and follow reporting protocols.
  • Accurately complete required documentation including contact notes, progress notes, schedules, and incident reports.
  • Maintain a safe environment by addressing hazards and following MHA safety procedures.
  • Report any suspected abuse or neglect to appropriate authorities, including the DPPC.
  • Valid driver’s license, sufficient automobile insurance, and an acceptable driving record.
  • High school diploma or GED required; college degree in human services or related field preferred.
  • Minimum six months of experience working with individuals with developmental disabilities or brain injuries preferred.
  • Must be at least 21 years old.
  • Ability to work independently, manage time effectively, and function as part of a team.
  • Strong communication (oral and written), organizational, and computer skills.
  • Ability to adapt to changing participant needs and program expectations.
  • Demonstrated interpersonal skills, patience, compassion, and dependability.
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