Community Outreach Representative

Cano Health

76d

About The Position

The Community Outreach Representative is Cano’s representative in the community, and it is responsible for achieving goals and improving Cano’s enrollment growth objectives. Works closely with the member engagement and marketing department to plan, implement, and connects with the community and regions surrounding our medical centers.

Requirements

• High School Diploma or GED.
• Min. 3 years of related experience (e.g., marketing, business development, community engagement, healthcare industry).
• Demonstrated exceptional networking and negotiations skills.
• Demonstrated strong public speaking and presentations skills.
• Demonstrated ability to work in a fast-paced, team-oriented environment with little supervision.
• Must be highly detail-oriented, provide outstanding customer service, be an enthusiastic professional, and be able to build relationships with internal and external customers.
• Must be able to anticipate project needs, discern work priorities, and meet deadlines with little supervision, and be willing to work occasional evenings and weekends.

Nice To Haves

• Understanding of Medicaid and Medicare, including Health Care Markets.
• Previous healthcare marketing, enrollment and/or grassroots/community outreach experience a plus.
• 5 years of outreach experience serving low-income populations.
• 3 - 5 years project management experience, preferably in a health care or outreach setting.
• Experience presenting to influencer and low-income audiences.
• Experience in sales or marketing techniques.
• Fluency in a second language highly desirable.

Responsibilities

• Collaborates with the community outreach program coordinator and others to plan, implement, and evaluate community activities and events.
• Works closely with other team members and management to develop/maintain/deepen relationships with key business leaders, community-based organizations, and providers.
• Effectively moves relationships through the 'enrollment' pipeline.
• Responsible for achieving monthly, quarterly, and annual enrollment goals and growth targets, as established by management.
• Schedules, coordinates & participates in enrollment events, encourages key partners to participate, and assists where feasible.
• Delivers presentations, attends meetings, and distributes educational materials to both members and potential members.
• Assists with all incoming calls and assist perspective members or members with health access related questions.
• Identify partnerships with key sponsorship opportunities and provide justification to determine Cano's participation.
• Responsible for managing their own daily schedule in alignment with department Goals and Initiatives as assigned by region.
• Maintains adequate supplies, equipment, and materials.
• Assists with setting up and tearing down for events.
• Any other duties as assigned by manager.

Benefits

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees