Community Outreach Partner

RHA Health Services • Asheville, NC

2d • Hybrid

About The Position

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! The Community Outreach Partner is responsible for building relationships within the local community to promote RHA Health Services and its Intellectual and Developmental Disabilities (IDD) and Behavioral Health service offerings. This role is focused on engagement, networking, and referral development, acting as a bridge between individuals in need of services and the organization. As a key representative of RHA Health Services, the Community Outreach Partner actively connects with individuals, families, caregivers, healthcare professionals, case managers, and community organizations to showcase the benefits of choosing RHA as a service provider. This position requires an outgoing, sales-driven personality with the ability to establish trust, communicate persuasively, and generate referrals. To be successful, the Community Outreach Partner must reside within the community they serve, ensuring they have a strong local presence and understanding of community needs. This role involves frequent local travel to attend meetings, events, and outreach efforts, as well as occasional evening or weekend hours for networking and community engagements. This is a hybrid position that requires you to live in or around Asheville, NC

Requirements

• High-energy, outgoing personality with a passion for building relationships and promoting services.
• Experience in community outreach, sales, marketing, public relations, or business development.
• Strong ability to connect with people, build trust, and communicate effectively.
• Excellent public speaking and presentation skills.
• Ability to work independently and navigate the local community to establish connections.
• Proficiency in using email, social media, and basic marketing tools for outreach efforts.
• Background in healthcare, behavioral health, IDD services, or a related field.
• Experience working with Medicaid, Managed Care Organizations (MCOs), or referral networks.
• Knowledge of community resources, advocacy groups, and local healthcare providers.
• Ability to perform tasks requiring sustained physical activity, such as sitting, standing, walking, or repetitive hand movements.
• Frequent use of standard office equipment, including computers, phones, and other peripherals.
• Ability to lift and carry items within a reasonable weight range, if necessary.
• Regular use of technology and exposure to prolonged periods of screen time.

Responsibilities

• Community Engagement & Relationship Building Develop and maintain strong relationships with individuals, families, referral sources, and key community stakeholders.
• Represent RHA Health Services at community events, networking meetings, and conferences to increase brand awareness and generate referrals.
• Actively seek out opportunities to connect with local organizations, advocacy groups, and healthcare professionals to promote services.
• Serve as a trusted resource by educating the community on available IDD and behavioral health services.
• Sales & Referral Development Identify potential clients and referral sources, effectively promoting RHA’s service offerings as the best choice for their needs.
• Conduct outreach efforts to grow the company’s presence and increase referrals from various sources, including Managed Care Organizations (MCOs), case managers, and healthcare providers.
• Follow up on leads, referrals, and inquiries to ensure seamless connection to services.
• Track and report on outreach activities and referral outcomes.
• Marketing & Public Relations Support the execution of community-based marketing initiatives, including presentations, digital marketing efforts, and grassroots campaigns.
• Assist in the development and distribution of marketing materials, such as brochures, flyers, and educational content tailored to specific audiences.
• Represent RHA positively in the media and at public events to enhance brand visibility.
• Collaboration & Community Advocacy Work closely with internal teams, including clinical and administrative staff, to ensure potential clients receive the information and support they need.
• Actively participate in community meetings, coalitions, and forums to advocate for RHA’s services.
• Gather feedback from the community to help refine outreach strategies and improve engagement efforts.

Benefits

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program : to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed