Community Outreach & Operations Coordinator

Synergy Homecare Franchising-posted 3 months ago
$18 - $20/Yr
Full-time
Wilmington, NC
Administrative and Support Services
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

The Community Outreach & Operations Coordinator is a full-time, hourly role responsible for driving SYNERGY HomeCare of Cape Fear's client and caregiver recruitment efforts while ensuring smooth day-to-day operations. This position combines community outreach, intake and consultation responsibilities, social media and marketing support, administrative tasks, and emergency scheduling support — serving as a key bridge between prospective clients, caregivers, and the office team.

  • Conduct cold calls and outreach to prospective clients to generate new leads.
  • Complete intake forms, manage the new client onboarding pipeline, and track follow-up.
  • Schedule and complete in-home consultations to assess client needs and explain SYNERGY HomeCare's services.
  • Assist the Sales Director with prospecting future clients and attending community events to promote company services.
  • Represent SYNERGY HomeCare at community events, health fairs, hiring events, and networking functions.
  • Support social media content creation and posting, including photos, videos, and event highlights.
  • Distribute marketing materials to facilities, physician offices, and community partners, including yard sign placement.
  • Help plan, organize, and execute community marketing events to increase brand visibility.
  • Greet and direct office visitors to the appropriate individual.
  • Assist with filing employee and client records as needed.
  • Draft and manage email correspondence, reports, and other documents.
  • Inventory, order, organize, and store all office supplies.
  • Assist employee onboarding statuses, expired documents, and compliance requirements to support HR processes.
  • Assist with internal audits of employee files, client records, and compliance-related documentation.
  • Respond promptly to emergency situations and last-minute scheduling changes.
  • Assist with covering shifts with clients as needed to ensure continuity of care.
  • Provide regular updates to leadership on outreach activities, consultations, recruitment efforts, and administrative projects.
  • Other duties as assigned to support agency operations.
  • Prefer previous experience in sales, marketing, customer service, or office administration (home care or healthcare a plus).
  • Well-honed time management skills with the ability to prioritize tasks and meet deadlines.
  • Exemplary communication skills, both verbal and written.
  • Proficiency with Google Workspace; CRM, scheduling, or HRIS systems experience a plus.
  • Comfortable traveling locally for events, consultations, and community partner visits.
  • Ability to respond quickly to scheduling changes and emergencies.
  • Must be able to pass a background check and be lawfully authorized to work in the U.S.
  • Must have a valid driver's license, auto insurance, and reliable transportation.
  • $18.00 - $20.00 per hour
  • Full Time
Track Jobs with Teal

Job Search Resources

•
Resume Builder
•
Operations Coordinator Resume Examples
•
Operations Coordinator Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service