Community Operations and Leasing Manager

Vie Management • Washington, DC

2d

About The Position

Vie Management is seeking a Community Operations & Leasing Manager to lead leasing performance while supporting day-to-day community operations across a portfolio of Washington DC communities, including rent-controlled property. This role is ideal for a sales-driven, creative leasing professional who understands how strong operations, compliance, and resident experience directly impact leasing success. The Community Operations & Leasing Manager will drive traffic, close leases, ensure compliance with DC rent control regulations, and collaborate closely with operations and maintenance teams.

Requirements

• 3–5 years of experience in leasing, property management, or residential sales
• Experience working in a rent-controlled or regulated housing environment (DC preferred)
• Proven sales and closing experience
• Strong understanding of community or building operations
• Excellent communication, organization, and time-management skills
• Proficiency with property management software (Entrata preferred)
• Experience with Microsoft Office (Word, Excel, PowerPoint)

Nice To Haves

• Sales-minded and results-driven
• Creative, confident, and relationship-focused
• Organized and detail-oriented
• Comfortable balancing leasing goals with operational requirements
• Thrives in a fast-paced, team-oriented environment

Responsibilities

• Leasing & Sales Performance Drive leasing traffic, occupancy, and revenue through proactive sales strategies
• Conduct engaging tours and effectively close prospective residents
• Build and maintain strong relationships with prospects and residents
• Track leasing activity, traffic, and conversion metrics
• Support renewal efforts through proactive communication
• Partner with maintenance and operations teams to ensure units are rent-ready
• Conduct regular community walks to assess unit readiness and overall presentation
• Communicate operational timelines clearly to support leasing expectations
• Understand building operations to confidently answer prospect and resident questions
• Maintain working knowledge of Washington, DC rent control regulations and Fair Housing laws
• Prepare and manage leases, renewals, rent increase notices, and required resident communications
• Ensure leasing activity complies with local regulations and company policies
• Maintain accurate leasing files, reports, and resident records
• Collaborate with Marketing on leasing campaigns and promotional efforts
• Participate in resident events and outreach initiatives
• Assist with creative leasing strategies to stand out in a competitive market
• Lead by example with professionalism, urgency, and customer focus
• Support and mentor leasing team members as needed
• Maintain a solutions-oriented approach to challenges and resident concerns

Benefits

• At Vie Management, we value innovation, collaboration, and individuality.
• We foster a diverse, inclusive workplace where employees are empowered to bring ideas forward, take ownership of their work, and grow professionally while creating exceptional living experiences for our residents.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed