Community Mortgage Bank Sales Consultant
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About The Position
Wells Fargo is seeking a Community Mortgage Bank Sales Consultant (SAFE) in Consumer Lending as part of Home Lending. In this role, you will be stationed within assigned bank branches to originate mortgage loans. Your responsibilities will include collaborating with branch leadership, participating in branch huddles, and mentoring and coaching employees to enhance their understanding of mortgage products and processes. You will also conduct outbound calls to existing and prospective customers regarding mortgage loan products and complete associated tracking activities. Your interaction with customers will be crucial as you will need to understand their needs and provide them with high-quality customer service. This includes informing prospective and existing customers about Wells Fargo Home Mortgage programs and analyzing their needs to offer suitable mortgage loan products. You will process loan applications for mortgage transactions and review rates and terms within established guidelines, ensuring a high standard of client satisfaction through timely and proactive communication. Continuous professional development is essential in this role, and you will be expected to pursue Wells Fargo training offerings to increase your knowledge of company products, policies, procedures, and underwriting requirements. Adherence to policies, underwriting requirements, compliance requirements, and loan procedures is mandatory. You will collaborate with fulfillment partners to meet client needs throughout the origination process and stay informed about mortgage industry trends and developments in your assigned market. This position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations, and ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results.
