Community Mortgage Bank Sales Consultant
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About The Position
Wells Fargo is seeking a Community Mortgage Bank Sales Consultant (SAFE) in Consumer Lending as part of Home Lending. In this role, you will sit within assigned bank branches and originate mortgage loans. You will collaborate with branch leadership, participate in branch huddles, mentor and coach employees to increase knowledge of mortgage products and processes. You will conduct outbound calls to existing and prospective customers regarding mortgage loan products and complete associated tracking activities. Interacting with customers to understand their needs and providing them with high-quality customer service is essential. You will inform prospective and existing customers of Wells Fargo Home Mortgage programs, analyze and offer mortgage loan products based on the client's needs, and process loan applications for mortgage transactions while reviewing rates and terms within guidelines. Maintaining a high standard of client satisfaction and quality by ensuring timely and proactive customer communication is crucial. You will continuously pursue Wells Fargo training offerings to increase knowledge of company products, policies and procedures, and underwriting requirements. Adhering to policies, underwriting requirements, compliance requirements, and loan procedures is necessary, as is collaborating with fulfillment partners to meet the needs of clients throughout the origination process. Staying informed of mortgage industry trends and developments in the assigned market and developing and maintaining a high degree of visibility for Wells Fargo Home Mortgage in the marketplace is also part of your responsibilities.
