Volunteers of America of Massachusetts-posted 1 day ago
Full-time • Mid Level
Onsite • Boston, MA

Through our powerful integrated behavioral health care model, we bring together vast resources from a diverse team of caring staff to help each client meet their personal goals. The care we provide paves the way for greater opportunity and second chances by focusing on the critical pillars towards a healthy life: behavioral health, financial stability, and safe housing. As Community Medication Coordinator with VOAMASS, you’ll have a dynamic and critical role working closely with Registered Nurses, PMHNPs, the Medical Director, integrated care teams, VOAMASS programs, and external providers to support and enhance the whole health of the individuals we serve. As Community Medication Coordinator you will review medical information, collect vital signs, complete preventive care screenings, provide patient education, manage prior authorizations, and perform medication reconciliations.

  • Provide assessments and physical examinations to individuals with mental health, substance use, dual diagnosis, and co-occurring disorders.
  • Collect vital signs, complete preventative care screenings, complete routine procedures, and report on person served symptoms and collaborate with PMHNP’s.
  • Develop, implement, and revise integrated care plans that reflect person served diagnosis and outlined standards of care.
  • Will coordinate closely with PMHNP’s and Medical Director, PCP’s, and external medical providers to enhance the whole health of the people that we serve.
  • Provide support to PMHNP’s prescribing practice for prescription of medication, completes insurance prior authorization and medication reconciliation in conjunction with PMHNP’s.
  • Serve as part of the 24/7 mobile crisis team to ensure that persons served are being provided assessments, preventative healthcare screenings with a no four walls approach. May intervene in emergency or crisis situations according to 24/7 mobile crisis protocol. Share on-call duties with lead registered nurse.
  • Serve as a key member of the Integrated Services Care Team, embedded within our programs and multidisciplinary review processes to enhance the experience of persons served and ensure agency compliance with state regulations and professional medical standards. Provides clinical consultation, guidance, and training to program and clinical staff as part of the integrated services team.
  • Maintain records according to VOAMASS Policies and Procedures, completing all documentation and billing in a timely manner.
  • An Associate’s or Bachelor’s Degree in Nursing is required.
  • Candidates must be actively working toward obtaining their Registered Nursing (RN) license and must obtain RN licensure within one year of hire.
  • Prior experience working with individuals with mental health conditions, substance use disorders, dual diagnoses, and co-occurring disorders is essential.
  • Candidates must also be willing to work across various VOAMASS locations.
  • Strong patient-centered care skills, excellent communication abilities, and the capacity to work collaboratively within a multidisciplinary team are required.
  • Excellent health, vision, and dental insurance with 85% of medical deductible and certain co-pays paid by employer
  • Multiple opportunities to use pre-tax dollars to save for expenses such as health care (flexible spending account), child care, transit, and parking
  • 403(b) retirement plan with employer match
  • 24/7 nurse hotline for urgent health questions
  • Employee assistance program to provide help with family concerns, stress management, legal issues, and more
  • Employer-paid long-term disability and life insurance
  • Pet insurance
  • Tuition remission programs
  • Loan forgiveness (Public Service Loan Forgiveness (PSLF) program)
  • Generous vacation benefits, starting at three weeks and moving to four weeks after three years of employment
  • 14 paid holidays, higher than industry average
  • Fitness/wellness reimbursement to cover expenses such as gym membership
  • Employee discount program on hundreds of items such as computers, cell phone plans and accessories, furniture, hotels, vacation home rentals, etc.
  • Cash bonus, with no annual cap, for referring other qualified candidates for employment
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