Title: Community Marketing Sr. Agent

Travel + Leisure Co.•New Orleans, LA

28d

About The Position

We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. Wyndham Vacation Ownership is the world's largest vacation ownership company with an impressive list of world-renowned destinations. We've grown and excelled by remaining true to our corporate values of integrity, accountability and exceptional customer service. It is the strong values and Count On Me! service promise of being respectful, being responsive and delivering great experiences exhibited by our team that continues to set us apart from the rest.

Requirements

Wyndham CMP Timeshare experience required
2+ years CMP lead experience preferred
Excellent communication skills, previous supervisory experience.
History of reliability, dependability and effective follow through.
Must be able to lift 25 lbs.
Use of personal vehicle, valid driver's license and insurance required.
Must be able to work flexible schedule.
Must be proficient at Excel, Word and Outlook (Microsoft Office)
College degree preferred, High School/GED required

Responsibilities

Responsible for personal production and helping team to meet and exceed budgeted tour flow and APG
Motivate and assist with training the CMP team
Help resolve guest issues, complaints
Assist Supervisor and Manager with reports and site updates
Resort tour reception and sales/marketing liaison
Assist with recruiting future CMA talent
Assist Supervisor and Manager with training - new hire and on-going.
Comply with Human Resource and company policies.
Other duties as assigned.

Benefits

Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Wish day paid time to volunteer at an approved organization of your choice
401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
Legal and identify theft plan
Voluntary income protection benefits
Wellness program (subject to provider availability)
Employee Assistance Program