Community Manager

Woda Cooper Companies • Grand Rapids, MI

427d

About The Position

The Community Manager at Woda Cooper Companies Inc. is responsible for overseeing the daily operations of a residential community, ensuring high levels of resident satisfaction and retention. This role involves managing staff, leasing apartments, maintaining property standards, and ensuring compliance with housing regulations. The Community Manager plays a crucial role in fostering a positive community image and achieving operational goals.

Requirements

• High school diploma or GED required.
• Experience in affordable housing programs such as LIHTC, USDA Rural Development, Section 8, or HOME.
• Proficient in Microsoft Office Suite and Yardi Voyager.
• Excellent interpersonal, verbal, and written communication skills.
• Detail-oriented and organized with the ability to lead a team.

Nice To Haves

• Familiarity with Fair Housing laws.
• Experience with RD 515.

Responsibilities

• Supervise and motivate all staff personnel to achieve operational goals.
• Interact positively with residents and the public to enhance community image and ensure superior resident retention.
• Lease apartments, including taking inquiries, showing apartments, and processing applications.
• Maintain the community in an attractive manner at all times.
• Timely collection of rents and daily deposits, along with record keeping.
• Screen and score rental applicants, control delinquency, and process bad debt files.
• Create and maintain a customer-centered service culture.
• Assist in hiring, development, and discipline of site personnel.
• Administer the community's operating budget and control monthly expenses.
• Ensure resident files comply with all governmental commitments and lender requirements.
• Track scheduled unit inspections and ensure preventative maintenance is completed.
• Inspect the property daily and schedule capital improvements and repairs.
• Collect and post all rents, track collections, and attend eviction proceedings as needed.
• Develop and implement positive resident relations programs.
• Participate in continuing education and training seminars.
• Report any work-related injuries and property loss issues promptly.
• Train staff as needed and maintain effective communication with residents and vendors.

Benefits

• Medical, Dental and Vision Insurance
• Short Term Disability and Life Insurance
• 401k with Company Match
• Employee Stock Ownership Plan (ESOP)
• Cell Phone Discount
• 12 Days Paid Time Off
• 8 Paid Holidays & 2 Floating Holidays
• Fitness Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Real Estate
• Education Level: High school or GED