Community Manager
About The Position
As a Community Manager, you will hold a significant leadership role, interacting with both existing team members and community residents. Your responsibilities will include performing daily operational tasks such as rent collection, managing supplies and marketing materials, team development, and safeguarding company assets. Additionally, you will serve as the primary point of contact for residents, responsible for resolving all complaints. The role requires making executive decisions concerning financial success and maintaining the overall safety and conditions of the community. Effective communication of community successes and challenges with your immediate supervisor and team members is crucial for aligning with company goals and objectives.
Requirements
- Excellent oral and written communication skills
- Strong conflict resolution skills
- Strong leadership and decision-making skills, including management of team member performance
- Proficiency in Microsoft Office and industry specific software products
- Proven ability to adapt to new or unforeseen situations
- Must obtain or transfer state-specific licensing within 90 days of employment (in applicable states)
- A valid in-state driver’s license is required
Nice To Haves
- High School Diploma or equivalent is preferred
- Property management or equivalent experience is preferred
Responsibilities
- Manage daily community operations, including but not limited to: evictions, collections, resident relations, maintain community budget, and protect all company assets
- Recruit, train, manage, and develop team members.
- Conduct consistent team meetings to reinforce expectations and facilitate employee growth
- Manage the marketing, sale, leasing, and turn of all new, used, foreclosed, and broker homes to ensure ongoing success and high occupancy of the community
- Develop and maintain positive relationships with vendors, cities, municipalities, and counties
- Plan and oversee community events to help maintain a positive community environment
- Coordinate with residents to uphold property standards
- Travel to/attend company meetings, trainings, and conferences as requested by management.
- Coordinate new home delivery and set-up, and request any warranty or follow-up work with manufacturers
- Additional duties as assigned by management subject to change
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1-10 employees
