Community Manager

Funcom • Durham, NC

7h

About The Position

As a Community Manager, you will join Funcom’s Community team, reporting to the Senior Lead Community Developer and working closely with our Marketing, Development, and Production teams. This is an intermediate-to-senior role with a global scope across our games, with a primary focus on Conan Exiles, Funcom’s wildly popular open-world survival and crafting sandbox.
Your mission is to create compelling and meaningful experiences for our passionate community. You will manage community-focused projects, plan and execute content across our communication channels, actively engage with players, community ambassadors, and content creators, and drive initiatives that foster long-term engagement and a healthy, thriving community.

Requirements

• 3+ years of experience in community management or similar community-facing roles
• Experience in creating short-form videos, graphic assets, and writing, and knowledge of relevant tools
• Understanding of project management and experience with relevant tools eg. Jira
• Passion for video games and digital communication
• Knowledge of the Conan IP and/or passion for exploring new IPs
• Experience in survival, open-world, crafting games
• Excellent command of English

Nice To Haves

• 5+ years of experience in community management or a similar role
• Community management experience in GAAS titles
• A data-informed approach and cases to demonstrate that
• Interest and extensive knowledge of the Conan IP
• Enthusiasm in the survival open-world crafting genre
• Experience in video creation and livestreaming, comfortable in front of the camera
• Native-level or similar English skill

Responsibilities

• Collaborate with the rest of the team on the planning and execution of content plans across all official communication channels.
• Monitor player sentiment and act as a pylon between the community and the development team.
• Generate engagement and goodwill across all community spaces, and foster the growth of community ambassadors.
• Expand your community network by engaging with content creators, modders, ambassadors, and partners to find ways to better collaborate and support them.
• Create short-form videos, graphic assets, and written content to engage, entertain, and educate the player community.
• Keep up to date with the use and best practices of social media and other digital communication platforms and the internet and gaming trends.
• Keep up to date with both gaming culture and the broader popular culture.
• Proactively bring new ideas and research to support the community team tasks.

Benefits

• We offer a flexible 37.5‑hour work week, along with support for relocation, a pension plan, private healthcare, a wide range of social and well‑being activities, free access to our gym, and many other benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed