Community Manager Affordable Housing

The Annex Group•Des Moines, IA

About The Position

The Annex Group is seeking a Community Manager. If you are searching for experience with an organization who operates with a customer first approach, are passionate about our mission and take pride in making a difference in the lives of our residents, we want you on our team. The Community Manager is responsible and accountable for providing excellent customer experiences, supporting our company mission, and maintaining compliance with all applicable housing laws and programs.

Requirements

Property management experience preferred but not required
Affordable Housing experience preferred but not required
2-3 years previous management experience required
Must possess authentic and genuine care of others with a strong desire to impact positive change in our residents’ lives
Strong work ethic with demonstrated desire to learn and grow with a growing company
Ambitious individual for this fun and entrepreneurial working environment
Ability to work independently and successfully execute multiple assignments
Must be a proficient communicator and listener
Must have basic knowledge of accounting and budgeting
Ability to work on multiple projects simultaneously with frequent interruptions
Must have a valid U.S. driver’s license
Working knowledge of social media and MS Office software programs necessary
Ability and willingness to effectively use other job-related technology tools

Responsibilities

Provide excellent experiences for our residents, vendors, community partners, investors, and owners.
Excellent execution of community resident services that positively impact their lives.
Execute best in class curb appeal and property appearance standards.
Achieve above average resident survey results.
Manage the property by achieving key performance indicators including but not limited to achieving budgeted occupancy and maintaining the property within budget.
Adhere to company policies and standard operating procedures.
Adhere to LIHTC (Low Income Housing Tax Credit) program requirements including but not limited to qualifying households, annual recertifications, state agency and investor reporting and property specific requirements.
Managing property team members to ensure adherence to company policies and standard operating procedures.
Successful and accurate documentation of all internal and external reporting.
Process daily accounting functions related to financial management, accounts receivable and accounts payable.
Maintain the property to required health and safety guidelines.
Other duties as assigned.