Community Manager

Chemistry • Atlanta, GA

32d • Hybrid

About The Position

YOU know how social media operates because you’re fluent in the internet. Maybe TikTok sounds and viral Tweets trends make up ~65% of your vocabulary. Maybe you’ve got the best IG captions of anybody you know. Perhaps you’ve curated the greatest Reels algorithm of humankind. Have you replaced Google with blue TikTok comments? Have you asked yourself why Twitter/X seems different from Threads? If so, how many rabbit holes have you dug on YouTube or Reddit? We. Need. To. Know. Our team is looking for someone takes take prides in being the pulse of a brand social account. This role starts being a community manager; but you’ll be far more than that. We need a community igniter, a community jester, a community member. You’ll be deep in the comments sections & replies as a brand admin. You’ll be identifying trending topics that become into opportunities for brands. You’ll schedule posts in advance, then report back on their stats. Every part of the operation goes through you.

Requirements

• Strong writing skills that can adapt to an established brand voice on each social platform
• A passion for social media and internet culture and a love for the fast-paced nature of social
• Expertise of social media platforms (TikTok, Instagram, Twitter, Facebook, Snapchat, YouTube)
• A combination of analytical skills, curiosity, and a strong interest in people
• Creativity and imagination
• Strong communication and interpersonal skills
• The willingness to experiment on social
• 1-3 years of experience in community management at a brand and/or social, digital, or creative agency, with clear demonstrations of social expertise

Responsibilities

• Monitor social media platforms (TikTok, Instagram, Twitter, Facebook, and Reddit) and engage with followers in an authentic, platform specific way and within established brand tone of voice
• Identify trends and opportunities for Chemistry to create content for our clients (in collaboration with social strategists and creatives) that will resonate with followers and/or has potential to pick up PR coverage
• Develop quick-turn social responses that leverage copy, memes, gifs or emojis
• Publish and schedule content through social media management platform and own the content calendar; identify optimization opportunities and apply them to the publishing cadence
• Responsible for cultivating a community across a brand’s social channels and acting as the expert on the community’s needs and interests
• Lead community-focused tactics including surprise and delight initiatives, influencer responses, and UGC
• Support social media performance reports as needed, in collaboration with Media & Analytics
• Act as a resource for creative teams on social specs and guidance
• Collaborate closely with a social strategists on social creative briefs and optimize the social strategy or approach across all channels, as needed. Partner with social strategists channel POVs, competitive audits, etc.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees