Community Manager (Tax Credit Experience & Bilingual Preferred) - Ekos Cadenza I & II - Naples, FL

Bryten

9h•$65,000 - $75,000•Onsite

About The Position

We are excited to announce an immediate opportunity for a dynamic Community Manager (Tax Credit EXP/Bilingual) to join our team at Ekos Cadenza I & II in Naples, FL! If you're passionate about creating an inspiring and inclusive resident experience, embracing diversity, and fostering meaningful engagement, this role is the perfect fit. We’re committed to supporting you with a wide range of benefits, professional growth opportunities, and a culture that empowers you to succeed.

Requirements

Bring your high energy and positive attitude to contribute to an awesome atmosphere!
Apply your financial skills/background to manage the property budget, accounts, and rent collections.
Present a positive and professional image, supporting a strong leadership orientation.
Great customer service with excellent communication skills from relatable experience whether in any aspect of property management positions or hospitality (hotels, restaurants), retail service, etc.
2+ years of multi-family leasing management experience required with multiple years of leasing experience.
High School diploma or equivalent required; bachelor’s degree in business or related field preferred.
Strong administrative and organizational skills with excellence in time management.
Superb scheduling and prioritizing skills to coordinate work with vendors and contractors for property projects.
Ability to effectively, and professionally help and support the property team members in the daily procedures and processes.
Strong computer skills, including working knowledge of MS Office Suite (Outlook, Teams, Word, Excel) required; also, Property Management Software database experience is preferred.
Must have a valid driver's license, current automobile insurance, and reliable transportation.

Nice To Haves

Bilingual preferred but not required.

Responsibilities

Professionally manage and lead the property team in daily operations of the community, maintaining an engaging and motivating presence.
Establishes maintenance and team schedules, holding each accountable for performance to include team engagement.
Effectively coach the team, guiding and developing to create an inclusive workplace making all feel welcome.
Manage budget, accounts, rent collections, and tenant notices; effectively utilize software to ensure accuracy and timeliness of process.
Review processed applications, background and credit checks ensuring all processes and procedures were followed.
Responsible for administrative tasks such as conducting file audits to ensure compliances and filing taxes.
Reporting any problems or issues of an escalated nature to the Asset Director.
Prepares client reporting for review by Asset Director, ensuring all supporting documentation is gathered for regular client meetings.
Effectively and timely communicate any variance, concerns and positive impact in property operations, taking a solution-driven approach to ensure goals and initiatives are met.
Enforces company policies and procedures for compliance documentation regarding new leases and recertification of existing residents.
Greet residents, applicants and all others courteously and respectfully.
Timely respond, address, and resolve residents' questions, concerns, and complaints promptly
Inspect property conditions and coordinate maintenance activities, ensuring community and buildings are compliant with local, state, and federal regulations while promoting the captivating curb appeal and amenities.
Investigates complaints and resolves conflicts.
Secures property and implements safety precautions; responds to emergencies, reporting as required, and completing all documentation.
Ensure compliance of all work-related activities in a fair, ethical and consistent manner.
Any other task as assigned.

Benefits

Medical plans with choices to fit your needs
Dental and Vision insurance options
Health Savings Account (HSA) with employer contribution
Financial security benefits including 401k Plan with company match
Optional life insurance +addl voluntary life
Optional short-term disability +options for long-term disability
Supplemental life insurance with critical health insurance and accident insurance
Vacation program accruing immediately upon hire
Sick time when you need it
Paid holidays + floating holidays to celebrate those special times
Company-sponsored wellness initiatives
Continuous education with development programs and more!