Community Manager (2763)

AG Living LLCGarland, TX
Onsite

About The Position

The Community Manager is a dynamic leader responsible for overseeing all aspects of our multi-family property's operations, resident relations, and financial performance. This role involves leading a successful team, fostering a sense of community, and ensuring the property's success. All employees are expected to embody company values daily, demonstrating respect, accountability, integrity, service, and excellence. This includes treating people with courtesy and kindness, valuing inclusion and diversity, honoring commitments, focusing on solutions, taking ownership, acting with honesty and transparency, being socially conscious, proactive, and committed to improving well-being, and striving for excellence, adaptability, innovation, and exceeding expectations.

Requirements

  • Proven experience in property management
  • Minimum of 1 year in a leadership role
  • Strong leadership, organizational, and team management skills
  • Excellent interpersonal and communication skills
  • Proficiency in financial management, budgeting, and financial reporting
  • Familiarity with property management software and technology tools
  • Knowledge of fair housing regulations and property management laws
  • Exceptional problem-solving skills and the ability to handle complex situations with professionalism
  • A valid driver's license
  • Reliable transportation

Nice To Haves

  • Bachelor’s degree in business administration, Property Management, or related field

Responsibilities

  • Utilize effective recruitment, coaching, motivation, and development techniques to lead a highly skilled team.
  • Provide guidance and mentorship to the property management team, promoting teamwork and a positive work environment.
  • Set performance expectations, conduct regular team meetings, and provide ongoing training and development.
  • Cultivate a positive living environment by promoting resident engagement, communication, and community events.
  • Address resident inquiries, concerns, and issues promptly and professionally to ensure resident satisfaction.
  • Coordinate maintenance, repairs, and improvements for a well-maintained property.
  • Develop and manage property budgets for cost-effective operations, revenue growth, and expense control.
  • Monitor rent collection, accounts receivable, and financial reporting to ensure compliance with company policies.
  • Develop and implement leasing strategies to optimize occupancy rates and revenue.
  • Collaborate with external vendors, contractors, and partners to ensure high-quality services, timely repairs, and cost-effective solutions.
  • Ensure compliance with local, state, and federal regulations, fair housing laws, and property policies.
  • Maintain accurate and up-to-date records and documentation related to property operations.
  • Develop and implement marketing strategies to attract and retain residents, enhance the property's online presence, and showcase its unique features.
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