Community Manager

Columbia Residential Properties, LLC•New Orleans, LA

About The Position

The Community Manager is responsible for assisting the Regional Manager in maintaining the physical asset and maximizing the financial returns from that asset by the owner’s objectives. Has full responsibility for managing the day-to-day operations and direction and supervision of all staff to achieve the financial and occupancy goals of the community while maintaining the property in good physical condition and appearance.

Requirements

High School Graduate or General Education Degree (GED) for consideration
Business and management principles involved in sales and customer service, strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
At least two years of related experience
Property Management Software
Low-Income Housing Tax Credit (LIHTC), Land Use Restriction Agreement (LURA) and Land Use Restrictive Covenants (LURC)
Individuals assigned to the Public Housing Portfolio must possess or be able to obtain within12 months from employment; Certified Manager of Housing and Certified Manager of Occupancy certifications
Completion of in-house training within the first 90 days of employment
Passion – Enjoys the work that they do demonstrates a pleasant demeanor on the job and shows desire for success
Entrepreneurial Spirit – Exhibits behavior that is consistent with the Vision, Mission, and Core Values of the Company; makes working environment enjoyable for self and others

Nice To Haves

Associate’s Degree or equivalent form 2-year college or Technical School preferred

Responsibilities

Hire, train, and empower staff and build a cohesive team to achieve the property’s goals and objectives
Adhere to and ensure that all on-site personnel adhere to Columbia Residential’s safety program policies and procedures
Attend to the needs of residents, potential residents, vendors, and associates in a manner utilizing advanced skills in customer service to ensure that both the internal and external customers are treated with respect, have their concerns properly addressed promptly and are given proper information regarding policies, procedures, and practices.
Inspect each vacated unit to determine necessary repairs and maintenance before the next move-in, Re-inspect the unit following the completion of maintenance activities and before next move-in.
Assists in preparation of annual budget to maximize income, control expenditures and maintain financial objectives to meet pre-determined budgetary goals.
Supervises overall daily operations of the community, including, but not limited to marketing, unit and exterior property inspections, and capital improvements
Perform related administrative duties, such as preparation of reports, processing of forms and documents, preparation and monitoring of the annual budget, performance of all duties related to the purchase of goods and supplies; processing of all associate forms and documents; scheduling associate work time and leave time; performance of duties of subordinate employees in their absence assuring compliance with all applicable local, state and federal guidelines.
Prepare and/or present information vital to the interests of the residents and associates in a timely and accurate manner
Manage and oversee any critical incident that occurs on the property including resident, associate, or property incidents, and handle all community emergencies
Responsible for all community cash management functions consisting of accounts receivable/payable and cash receipts
Responsible for maintaining an accurate inventory of tangible assets analyzing budget variances and submitting written findings to the Regional Manager
Affordable Housing: Supervise the on-going compliance requirements and the annual compliance audits