Community Manager

NHE•Charlotte, NC

2h•$24 - $28•Onsite

About The Position

The Community Manager in our Affordable Management Business Unit is responsible for overall fiscal accountability, marketing, development, Regulatory Compliance, supervising personnel and physical asset management of an assigned tax credit (LIHTC) or Section 8 community or communities. Also acts as management representative when dealing with various property owners and regulatory agencies. Community Manager will oversee hiring, staffing, wage reporting, completing re-certifications, marketing, accounts receivable, collections and leasing. Must be flexible and able to work varied schedule, including weekends and some holidays as required.

Requirements

Bachelor’s degree or two years of successful working experience in the apartment management industry, including extensive customer service and leasing/marketing preferred.
Must have training or experience in basic computer use, including common applications such as Microsoft Word and Excel as well as experience with web-based software used in apartment management (Yardi Voyager).
SC Property Manager's License or PMIC License is required
Knowledge of apartment management laws and regulations on a federal, state, and local level
Knowledge of expense control and financial management.
Must have a valid driver’s license or means of immediate transportation to attend meetings, events and daily activities

Nice To Haves

Affordable/Tax Credit (LIHTC) management experience is preferred (designations are strongly preferred)

Responsibilities

Complete all move ins/outs/re-certifications/Interims etc. as required by HUD and NHE guidelines
Monitors regulatory compliance on behalf of owner/agent with appropriate regulations (LIHTC Section 42, HUD Section 8/PRAC/HAP, HOME, HTF, etc.)
Oversees compliance with Fair Housing Laws
Ensure each property is adhering to their specific program types regulations
Interprets and applies IRS Section 42 and HUD regulations and identifies and recommends compliance and changes as appropriate
Prepares and participates in management reviews and physical inspections from third parties, local or state housing authorities and/or HUD.
Regional Property Manager may assist Community Manager when needed in recruiting, interviewing, and training all community staff positions.
Oversee, implement or participate in on-going staff training, coaching, counseling and guidance.
Monitor management and staff performance, motivation, and cross training.
Develop employees through performance feedback and challenges.
Delegate responsibilities and special projects to staff as necessary.
Communicate with Regional Property Manager regarding employee performance, document and take necessary action on a timely basis
Promote staff harmony through support, effective leadership and positive example
Ensure all on-site administrative functions pertaining to personnel are timely (i.e., performance evaluations, transfers, promotions, time sheets, bonuses, etc.).
Maintain compliance with company policies, procedures and industry regulations (i.e., HUD, IRS, HOME, HTF, RD, Fair Housing, OSHA, Safety, etc.).
Assures that associates follow policies and safety rules; complies with NHE policies for reporting incidents
Interacts closely with maintenance staff to manage property maintenance programs including promptly and courteously responses to resident requests for maintenance and that the work meet or exceeds NHE standards.
Carries out supervisory responsibilities in accordance with NHE, Inc. policies and applicable laws.
Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.