Community Manager

ConAm Management

5d•$32 - $34

About The Position

We are seeking a Community Manager to oversee the operations and management of our affordable apartment community at Hayward Village Senior in Hayward Acres, CA . As the Community Manager, you will play a critical role in maintaining high standards of resident satisfaction, apartment maintenance, marketing, and financial performance for this affordable property. This is a full-time position with full benefits.

Requirements

You have 2-3 years of experience in property management, specifically in supervising and managing affordable apartment communities.
Experience with affordable properties, HUD, Low Income Tax Credit (LIHTC), Permanent Supportive Housing (PSH), Section 8, Senior, Rural Development is required.
You have hands-on experience in overseeing the daily operations of a multi-family apartment community, with strong leadership skills.
You have a strong understanding of financial reporting, budgeting, and rent collections specific to apartment communities.
You are proficient with property management software, such as Yardi and/or MRI, particularly in managing apartment records and financials.
You have excellent communication skills (both verbal and written), with the ability to effectively engage with residents, staff, and vendors.
You possess strong organizational skills and attention to detail when managing operations.
You are passionate about delivering top-tier customer service and fostering a positive community for residents.
You are physically able to lift and carry items weighing up to 25 pounds.
You have a valid driver's license and proof of automobile liability insurance.

Responsibilities

Oversee daily operations of an affordable multi-family apartment community, ensuring the property remains a safe, well-maintained, and welcoming environment for all residents.
Lead, mentor, and supervise on-site apartment staff, providing guidance on customer service, leasing, and resident relations to ensure the apartment community operates smoothly.
Manage the leasing process for the community, including marketing available units, conducting tours, processing applications, and executing leases for new residents.
Ensure the financial performance by creating and maintaining budgets, preparing monthly financial reports, and monitoring expenditures.
Conduct regular inspections (interior and exterior) to ensure the community is well-maintained and ensure compliance with company and regulatory standards.
Administer resident programs and services, focusing on building a strong apartment community and maintaining high resident satisfaction.
Oversee renovations, including interior and exterior updates, ensuring projects are completed on time and within budget.
Ensure compliance with housing regulations
Handle resident concerns and complaints professionally, striving to resolve issues quickly and fairly.
Prepare and submit annual operating budgets and conduct quarterly budget reviews.
Maintain records for all resident transactions, including move-ins, move-outs, rent collections, and renewals.
Foster a team-oriented environment, working closely with corporate leadership and staff to achieve community goals for the complex.
Ability to drive for business purposes to include, bank deposits, community supplies, competitive analysis of neighboring communities, and other duties as assigned.