Community Manager - The Wren
About The Position
At Quantum Leap, our mission is simple: create a culture where people and communities thrive. We’re committed to quality, open communication, and making every day fun. At Quantum, you'll find a supportive workplace where you can grow, contribute, and feel valued. Ready to be part of a company that cares? Let’s make an impact together! We are looking for service-oriented individuals who are passionate, motivated, hard-working, and effective! We are looking for a Community Manager to oversee all daily business operations at one of our San Antonio communities. The successful candidate will possess strong resident relations and interpersonal skills and will have the ability to communicate effectively, take charge, lead, train, be dependable, professional, and a team player.
Requirements
- Three plus years of related multi-family property management experience
- Experienced with MS Office Suite including Word and Excel
- Strong leadership and management skills are essential
- Team player, professional, effective communication skills
Nice To Haves
- Experience with Resman a plus
Responsibilities
- Supervise leasing and maintenance activities to ensure compliance with company policy
- Analyze performance and trends to develop and implement monthly marketing plan
- Train, motivate and supervise all on-site staff in order to achieve operation goals
- Conduct employee orientation and training, ongoing formal and informal performance evaluation, review and approve timesheets, instruct and advise on-site staff of employee procedures and guidelines
- Facilitates disciplinary action and documentation up to and including termination of employment if necessary
- Conducts on-going training with office staff; e.g., leasing paperwork, workplace safety, and any other type of training that may be needed
- Enforce safety policies, regulations and OSHA compliance
- Secure bids for repairs and replacement work beyond capability of staff
- Provide excellent customer service while maintaining the highest standards for resident service
- Adhere to the financial goals of the owner
- Complete month-end and year-end reporting as required
- Provide narrative of all monthly expense variances +/- 10% per line item
- Ensure that property operations are compliant with all applicable regulatory requirements
- Build and maintain a reputable online presence through social media that positively reflects the community and its current residents and draws in future residents
Benefits
- Medical, Dental, Vision, & Supplemental Insurance Plans
- Wellness Initiatives and Incentives
- Competitive PTO package with additional paid time off for volunteering
- Paid day off for birthday
- Employee Rental Discounts
- Employee Referral Program
- Performance-based bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
