Community Manager - Redfield Ridge

Cloudten Residential • Reno, NV

15h • $64,000 - $65,000 • Onsite

About The Position

The Community Manager, under the supervision of the Regional Manager, is responsible for all operational aspects of an income-producing property. This includes personnel management, leasing oversight, community maintenance, compliance with State and federal laws, fiscal responsibility, marketing, and resident relations.

Requirements

• High school diploma or equivalent required
• Minimum of two years of property management experience or equivalent combination of education and experience.
• Strong Customer Service
• Professional experience with Property Marketing
• Proficiency in Microsoft Office (Word, Excel)
• Proficiency in property management software
• Strong problem-solving skills
• Strong leadership skills
• Strong customer service skills
• Ability to maintain confidentiality, professionalism, and neutrality in all interactions.
• Knowledge of State landlord-tenant laws
• Knowledge of Fair Housing policies
• Knowledge of basic accounting principles.
• Professional appearance
• Focused with high attention to detail
• Curious and proactive
• Growth-oriented and well-organized
• Disciplined and self sufficient
• A strong communicator
• Tech savvy

Nice To Haves

• A college degree or related coursework is preferred.
• Proficiency in Entrata, Excel, Onesite property management software preferred.

Responsibilities

• Develop a cohesive on-site team that reflects the organization's professionalism and quality.
• Conduct regular inspections of common areas, units, and grounds to ensure cleanliness, safety, and compliance with standards.
• Enforce move-in/move-out protocols, including comprehensive inspections.
• Ensure timely submission of payroll and maintain accurate records.
• Oversee rent collection and manage delinquent accounts, adhering to legal requirements under State landlord-tenant laws.
• Complete daily bank deposits and maintain compliance with accounting procedures.
• Monitor expenses, prepare budgets, and recommend cost-effective improvements to property operations.
• Promote available units through approved advertising platforms and in-person showings.
• Maintain accurate leasing records and ensure all agreements comply with Fair Housing regulations.
• Analyze market trends to adjust pricing and marketing strategies as needed.
• Support resident retention efforts through timely renewals and community engagement activities.
• Hire, train, and evaluate on-site staff while fostering a supportive work environment.
• Provide clear guidance and tools for the team to excel in their roles.
• Address and resolve employee and operational concerns promptly and professionally.
• Respond to resident concerns with professionalism, empathy, and adherence to Fair Housing laws.
• Ensure all resident service requests are resolved within 24–48 hours, or as promptly as possible if delays occur.
• Maintain a safe, well-maintained community and uphold resident satisfaction.
• Ensure adherence to applicable State laws, including Fair Housing, ADA, and safety standards.
• Regularly review and update policies and procedures to reflect legal and operational requirements.

Benefits

• Competitive compensation and career growth
• Comprehensive Health Benefits – We offer medical, dental, and vision insurance to keep you and your family healthy.
• Tax-Saving Benefits – Take advantage of a Flexible Spending Account (FSA) to manage healthcare and dependent care expenses efficiently.
• Peace of Mind – Company-paid life insurance offers financial protection for you and your loved ones.
• Strong support for a work-life balance while keeping you connected and engaged.
• Generous paid vacation, sick leave, and holidays so you can truly unplug and come back refreshed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees