COMMUNITY MANAGER

Compass Group-posted 5 days ago
$59,000 - $60,000/Yr
Full-time • Mid Level
Lake Mary, FL
5,001-10,000 employees
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The Community Manager will plan engagement events and lead communication strategies. They will play a crucial role in fostering a positive and inclusive workspace culture, keeping the team motivated and connected. Responsibilities include hosting teams of various sizes and ensuring a seamless workplace experience. They will provide resources and knowledge about office operations and logistics to key stakeholders. Leading a supportive team, they serve as a comprehensive resource for supporting departments, drive projects to completion, and act as connectors between vendors and other parties. Additionally, they will create policies and procedures to enhance workplace services.

  • Track and report the success of events with pre-event and post-event reports and presentations.
  • Track all facilities requests and job orders to completion
  • Enforce company workplace policies i.e. clean desk, open work areas etc.
  • Plan and execute weekly, monthly, quarterly and annual community engagement events
  • Curate global alignment within all company sites
  • Develop and maintain event budget
  • Preparation of monthly reports for client, including supply of statistics for key services
  • Maintain relationships with client stakeholders, soliciting feedback for continuous improvement.
  • Serve as escalation for all previously communicated issues and concerns
  • Assist LOB with move logistics and space operation
  • Log calls for issues to suppliers
  • Liaise with suppliers to ensure timely issue resolution
  • Adaptable: Thrive in organizations that constantly evolve and adapt
  • Independent: Comfort with ambiguity and self-starter with an aptitude for defining new processes
  • Problem solver: Experience working with teams and collaborating across groups to achieve desired results.
  • Collaborator: Work closely with the hospitality team and other support departments
  • Detail oriented: High attention to detail, ensuring quality and accuracy of work
  • Creativity: Creative thinker and ability to build out creative content
  • Passionate: Curious and love experimenting with different approaches to find the most efficient solution to a problem
  • Strong verbal and written communication skills
  • Service excellence mind set
  • Proficient in Microsoft Office
  • Capacity to work independently and successfully complete projects
  • Proactive mindset to anticipate and support changes in our business
  • Ability to effectively manage multiple tasks simultaneously.
  • Strong organizational skills.
  • Basic IT & AV skills
  • High School Diploma (or equivalent) required; college preferred.
  • Four years prior work experience required; preference is to have worked in an office service in a professional or corporate work environment, hospitality, or similar background.
  • Excellent organizational and time management skills.
  • Analytical abilities and aptitude in problem-solving.
  • Current knowledge or ability to learn computer-based systems required for position functions.
  • Required to maintain an overall professional appearance and attitude.
  • Adhere to all policies and procedures required.
  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave
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