Community Manager

Arrowhead Housing•San Jose, CA

9h•Onsite

About The Position

Arrowhead Housing is a boutique property management company dedicated to creating unique experiences. They manage various portfolios with affordable and market rate communities, focusing on customer and resident satisfaction and committed to the highest standards. The company seeks big-picture, strategic thinkers with operations and execution experience. The Community Manager is responsible for managing building operations and property management, ensuring the fiscal and operational success of the building. This role encompasses various phases of property management, including certifications, the leasing and application process, rent collections, accounts payable, and maintaining exceptional customer service with prospects, existing residents, and owners.

Requirements

High school diploma or equivalent required
A minimum of three years of Property Management experience
At least two years at a manager level with supervisory responsibilities
Affordable housing HUD, RD and/or LITHC experience
Proficiency in Microsoft Office (Excel, Word and Outlook)
Solid background in property management software, technological systems and other online systems used for marketing and managing the property
Ability to relate well to people from diverse backgrounds
Articulate, patient, organized, customer oriented, pro-active, enthusiastic, team player, and goal oriented
Good verbal and written communication and relate effectively towards others
Self-initiative with the ability to problem-solve and prioritize work with good time management skills
Ability to work efficiently and effectively to identify and act on areas of concern and urgency
Ability to interpret financial reports and analyze the data and ledgers
Ability to work in a collaborative manner and in a team environment or independently
Ability to inspect the property, amenities, and show properties on multi levels
Stamina for fast paced working environment
Driver's License (Required)
Subject to a background check and drug screening prior to hire

Nice To Haves

College or real estate-related supplemental courses preferred
Experience with ResMan/Real Page/One Site or similar property management software strongly desired

Responsibilities

Manage building operations and property management
Ensure the fiscal and operational success of the building
Manage certifications
Manage the leasing and application process
Handle rent collections
Manage accounts payable
Maintain exceptional customer service with prospects, existing residents and owners
Identify and act on areas of concern and urgency
Interpret financial reports and analyze the data and ledgers
Inspect the property, amenities, and show properties on multi levels