Community Manager

TownSq•Aurora, CO

5h•Hybrid

About The Position

MSI is seeking a Full-time, Salary Community Manager for our Westminster, CO office. This position serves as the primary focal point of service and information for assigned Homeowners Associations. Responsible for providing information and input to the Board of Directors to enable them to efficiently govern their Association. The Community Manager interacts with internal and external customers including homeowners, vendors, board members, as well as internal staff at MSI. Professional position, Monday through Friday with some evening meetings required. An "On Call" team is available for all after-hour emergencies. Company vehicles are available for weekly inspection days. This position has the opportunity to be a hybrid remote position, but candidates must be based in Colorado as visits to HOA meetings and communities are required.

Requirements

High School diploma or equivalent required
Professional communication and customer service
Time management, prioritization, and organization
Problem-solving
Self-motivation and working independently
Meeting deadlines and following up on tasks
Public speaking
Leadership and initiative
Understanding financials/budgets
Computer literate
Willingness to learn
Ability to adapt to change
Community Managers are expected to put in the necessary time to get the job done
Ability to type for 4 to 5 hours per day
Ability to lift up to 25 lbs., occasionally
Ability to walk for 60-90 minutes at a time outdoors which may include walking in adverse weather conditions
Ability to drive with a valid Colorado drivers' license and sit in an automobile for 4-6 hours in a day, which may include driving at night or in adverse weather conditions

Nice To Haves

Associates Degree (A.A.) or commensurate experience preferred

Responsibilities

Supervise the operation and administration of the Association in accordance with the management agreement and the Association's policies and procedures.
Acts as the primary liaison with the Association Board of Directors and homeowners as needed.
Responsible for knowledge of all aspects of assigned associations including: Legal Documents Financial Reports Maintenance Responsibilities Contracts
Prepare and submit initial annual budgets to associations.
Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
Administer and oversee contracts between the association and contractors, to ensure services are performed in a satisfactory manner.
Assign work orders for routine maintenance/repairs and follow-up to ensure that work is completed satisfactorily. Solicit bids as needed.
Facilitate meetings of the Association's members or Board of Directors to provide information, answer questions, give advice and obtain instructions. Minute preparation to record meetings.
Conduct numerous weekly inspections of each community utilizing the Company vehicle to determine: Condition of Grounds Covenant Violations Architectural issues Status of Work Orders
Maintain accurate, current logs to provide documentation for: Covenant Violations Work Orders Architectural Requests