Community Manager (Hybrid)

Beauty Industry Group•Culver City, CA

1d•$70,000•Hybrid

About The Position

We’re looking for a Community Manager to own and nurture the Luxy online community across social platforms while helping scale our affiliate and ambassador programs. This role sits at the intersection of social engagement, creator relationships, and brand advocacy. You’ll be the voice and face of Luxy in the comments, DMs, creator ecosystem, and select live formats, building authentic relationships, driving loyalty, and turning fans into long-term brand ambassadors.

Requirements

2+ years of experience in community management, social media, influencer marketing, brand marketing, or related fields
Strong understanding of social platforms, creator culture, and online communities
Comfortable being camera-facing and engaging with audiences live on social platforms
Excellent written and verbal communication skills with a warm, confident, and brand-aligned tone
Highly organized with the ability to manage multiple conversations, campaigns, and relationships simultaneously
Experience working with affiliate, ambassador, or influencer programs
Passion for beauty, hair, fashion, and creator-led brands

Nice To Haves

Experience in DTC, beauty, or fashion brands preferred
Experience hosting or participating in TikTok Lives or live shopping formats a plus
Familiarity with affiliate platforms, influencer tools, and social listening platforms
On-camera experience or personal creator background is a plus

Responsibilities

Manage daily community engagement across Luxy’s social channels (Instagram, TikTok, YouTube, Facebook, and emerging platforms)
Respond to comments, DMs, and mentions in a timely, on-brand, and empathetic manner
Foster positive, inclusive conversations and proactively engage with creators and customers
Identify community trends, FAQs, and sentiment to inform content, product, and marketing teams
Monitor brand mentions and flag opportunities or issues in real time
Serve as a camera-facing representative of the Luxy brand when needed
Host or participate in TikTok Lives to engage with the community, answer questions, and spotlight products or creators
Support live shopping, launches, and community events in collaboration with the social and marketing teams
Help create a welcoming, informative, and on-brand live experience
Support the growth and day-to-day management of Luxy’s affiliate and ambassador programs
Identify, recruit, and onboard new affiliates and ambassadors aligned with the Luxy brand
Build genuine, long-term relationships with creators, customers, and advocates
Coordinate gifting, seeding, and communications with affiliates and ambassadors
Track performance, engagement, and content output to help optimize programs
Turn engaged followers into brand advocates through thoughtful outreach and relationship-building
Help create scalable community initiatives (UGC campaigns, ambassador spotlights, giveaways, etc.)
Collaborate with social, influencer, and marketing teams to align community efforts with brand goals
Represent the voice of the Luxy customer internally