Community Manager

Dream Live Prosper CommunitiesHouston, TX
14dOnsite

About The Position

At DLP, we empower our Community Managers to oversee the intricacies of our multi-million-dollar business, including the care of our investments, residents, customers, and associates. This role extends beyond the typical responsibilities of a property manager, offering a broad scope and greater accountability. As a Community Manager, you will directly interface with the senior executive team and your immediate supervisor, ensuring seamless communication on all aspects of property operations. Our commitment centers on delivering a WOW experience for residents, owners, and employees, emphasizing excellence in rental management, rent collection, resident retention, marketing, inspections, and revenue growth. At Dream Live Prosper Communities, we believe in building not just great communities, but also great careers. We are looking for dedicated, driven professionals to join our team and help us create thriving communities that enrich lives. Our team members go above and beyond to provide exceptional service, ensuring that our residents love where they live. As a subsidiary of DLP Capital, we uphold a culture of excellence, growth, and purpose. DLP Capital has been recognized on multiple Best Places to Work lists and has been featured on the Inc. 5000 list of fastest-growing companies for 10 consecutive years. If you're looking for a career with a mission-driven company that values growth, leadership, and impact, Dream Live Prosper Communities is the place for you. Location: Huntington at Stonefield 13100 Stonefield Dr, Houston, TX 77014 Bonus: Monthly and quarterly bonus potential based on performance. Position type: Full-time This job requires a flexible schedule with varied work hours that may include weekends.

Requirements

  • Strong background in multi-year multifamily property management.
  • 3+ years of experience in managing multiple direct reports.
  • Proven ability to drive positive results while embodying and promoting core values.
  • Excellent verbal and written communication skills.
  • Solid analytical skills, including working with income and financial statements.
  • Demonstrated examples of change leadership and on-site project management responsibility.
  • Empowerment, accountability, and a successful track record of achieving goals, driving performance, and developing team members.

Nice To Haves

  • Experience with Appfolio, G Suite, and Microsoft Office is a plus.

Responsibilities

  • Monitor leasing documents, data entry, and review renters' insurance, utility transfers, move-ins, and file checklists.
  • Review and approve/decline applications, update Appfolio decisions, and execute all new leases.
  • Maintain up-to-date marketing materials for available units, ensuring 95% occupancy.
  • Assist with court appearances and handle notices.
  • Review and provide feedback on leads, tours, and follow-up activities.
  • Track leasing activity and provide detailed weekly, monthly, and quarterly performance data.
  • Host monthly leasing meetings, including reviewing challenges, incentives, availability, and bonuses.
  • Submit commissions for leasing agents by payroll cutoff dates.
  • Onboard, train, and mentor new Leasing Agents.
  • Review renewals and upcoming properties with the General Manager.
  • Assist with property inspections and communication with single-family teams.
  • Manage security deposit dispositions and attend required meetings.

Benefits

  • PTO
  • health/dental/vision/life insurance
  • 401(k) matching
  • learning/educational incentives
  • Volunteer Time Off
  • well-being programs
  • company events
  • self improvement/productivity tools
  • the incredible feeling of making a difference
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