Community Manager

Avnet•Phoenix, AZ

1d•Hybrid

About The Position

Who We Are: At Avnet, relationships matter. We are a global, FORTUNE ® 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise to customers at every stage of a product’s lifecycle. Our employees have a front row seat to the latest innovations shaping the world we live in and the future we share. We’re driven to help our customers around the world succeed and we do so by earning the trust of some of the biggest names in technology. Working at Avnet means being a part of a global team. We work collaboratively and with integrity, doing business the right way. For more than a century, we have partnered together to help our customers, suppliers and teammates realize the transformative possibilities of technology. Experience what’s next at Avnet! Hackster.io, an Avnet Company, is seeking an energizing community manager to lead our transformation into the most impactful social platform in the electronics engineering sector. We’re a high-performing, fast-moving team serving a global community of over 2 million engineers. From running engineering challenges with top tech brands to spotlighting groundbreaking innovations from creators, Hackster is a home for the world’s most passionate product builders. Now, we’re building the next chapter, and we need an ambitious Community Lead to help us achieve our aspirations. The Community Content Manager is the execution engine for the community, responsible for turning acquired talent and user projects into media assets and ensuring a consistently high-quality experience on the platform. This role reports directly to the Media Lead, focusing on day-to-day operations, content quality, and amplification to support media objectives. Why this Role Matters This position ensures that the content pipeline is running smoothly. By owning daily content curation and communication, the Content & Ops Manager makes sure the projects and talent acquired by the Global Talent Scout are properly amplified and that all community members receive a timely, positive, and technically relevant experience.

Requirements

2+ years of professional experience in roles requiring community management, content moderation, marketing execution, or technical support.
Metrics-Aware: Possesses a basic understanding of growth metrics (e.g., conversion rates, daily active members) and the ability to use data to prioritize content and community efforts.
Technical Literacy: Must have a strong interest in, or working knowledge of, the active players and technical platforms (IoT, AI, Robotics) in the embedded electronics industry.
Execution Focus: Excellent organizational skills and attention to detail required to manage content pipelines, enforce guidelines, and handle multiple deadlines.
Excellent written communication skills; experienced in creating clear, concise documentation and internal reports.
Work Experience: Typically 3+ years with bachelor's or equivalent.
Education and Certification(s): Bachelor's degree or equivalent experience from which comparable knowledge and job skills can be obtained.

Responsibilities

Community Growth & Member Journey: Own the member funnel from visitor → follower → signup → confirmed → verified → Pro. Design, launch, and optimize nurture campaigns that encourage user milestones (e.g., first project, contest streaks, daily visit streaks, first webinar, enriched profile). Define, track, and report on conversion metrics across each stage of the funnel.
Pro Program Development: Develop the Hackster Pro program into a robust sub-community of elite members. Manage the Pro gig offering and payment process, ensuring reliability, fairness, and transparency. Curate exclusive Pro experiences at conferences and industry events. Collaborate with partners to deliver exclusive pro-only perks and early access opportunities. Position Hackster Pro as the aspirational pinnacle of membership, with clear benefits and recognition.
Content Curation & Media Execution: Content Curation & Casting: Owns daily community content curation, identifying high-quality community projects that meet the Media Lead's standards for content and technical excellence. Project Marketing & Amplification: Amplify projects effectively by creating internal briefs, promotional copy, and visual assets for social media, ensuring content is packaged for the wider Media team's amplification efforts. Pro Gig Fulfillment: Works with the Global Talent Scout to manage the execution and delivery of Pro Gig content, ensuring quality assurance and adherence to internal deadlines.
Member Experience & Operations Community Accountability: Be accountable for the overall experiences our members are having (NPS/CSAT). Gathers and synthesizes member and Pro feedback to inform the Media Lead and the Product team on critical UX improvements. Front-Line Engagement: Manages and moderates’ core technical community channels (Discord, forums), serving as the knowledgeable and professional voice of Hackster. Conversion Execution: Executes campaigns and tactics designed to drive key user milestones and progression (visitor > follower > signup) and assists in running related A/B tests.
Collaboration & Scalability Talent Handoff: Works directly with the Media Team to ensure seamless onboarding and activation of newly recruited Pro members and their subsequent content. Wider Team Alignment: Collaborates closely with the Product team on platform UX and bug reporting and provides the Media team with ready-to-use promotional leads from the community. Scalable Structure: Documents all standard operating procedures (SOPs) for content management, moderation, and member support to create a reproducible playbook for future global scaling.

Benefits

Generous Paid Time Off
401K and Pension Plan
Paid Holidays
Family Support (Paid Leave, Surrogacy, Adoption)
Medical, Dental, Vision, and Life Insurance
Long-term and Short-term Disability Insurance
Health Savings Account / Flexible Spending Account
Education Assistance
Employee Development Resources
Employee Wellness, Leadership Development and Mentorship Programs
Benefits listed above may vary depending on the nature of your employment with Avnet.