Community Manager (Compliance Expertise Required) - Travel Across Florida

Bryten•St. Petersburg, FL

6h•$70,000 - $75,000

About The Position

We're excited to announce a new Community Manager (Compliance Expertise Required) position available for the state of Florida (Traveling 75% to 85%)! We are committed to creating an inspiring and inclusive experience, celebrating our diverse culture, and offering a variety of benefits and opportunities. Be a part of the journey of empowerment and engagement. Here are some responsibilities for the potential Community Manager: Leadership & Operations Professionally manage and lead the property team in daily operations, maintaining an engaging and motivating presence. Establish maintenance and team schedules, holding staff accountable for performance and engagement. Coach and develop team members to foster an inclusive, welcoming workplace. Manage budgets, accounts, rent collections, and tenant notices; ensure accuracy through effective use of property management software. Review processed applications, background checks, and credit checks for compliance with policies and procedures. Report escalated issues and concerns to the Asset Director promptly. Prepare client reporting and supporting documentation for regular meetings with the Asset Director. Communicate variances, concerns, and successes in property operations with a solution-driven approach. Compliance & Regulatory Oversight Lead and manage operations in compliance with Affordable Housing, HUD/Section 8, and LIHTC regulations. Maintain and process move-in and recertification files to ensure program compliance. Monitor and document compliance activities, including initial certifications, annual recertifications, and interim certifications. Process annual recertifications and inspections; maintain recertification schedules and communicate status updates to the VP of Compliance. Assist with application verifications, certification notices, interviews, and completion of Tenant Income Certifications. Coordinate compliance training and guidance for on-site teams at affordable communities. Review and approve move-in and recertification files for lease-up or acquisition properties to ensure compliance with state monitoring guidelines. Monitor Section 8 paperwork, inspections, and correspondence for accuracy and timeliness. Prepare income certifications, approval forms, and income calculation worksheets. Obtain quarterly utility allowance updates from public housing authorities. Ensure sensitive data is securely managed within the compliance department and organization. Maintain accurate and organized documentation for all compliance-related activities. Stay current on IRS regulations, Section 8, Rural Development Home Funds, fair housing standards, and other applicable housing programs. Resident Relations & Community Standards Greet residents, applicants, and visitors courteously and professionally. Respond promptly to resident questions, concerns, and complaints. Inspect property conditions and coordinate maintenance activities to ensure compliance with local, state, and federal regulations. Promote curb appeal and maintain community amenities. Investigate complaints and resolve conflicts effectively. Implement safety precautions, secure property, and respond to emergencies with proper documentation. Administrative & Legal Compliance Conduct file audits to ensure compliance and assist with tax filings. Enforce company policies and procedures for lease documentation and recertifications. Ensure all activities comply with Fair Housing, ADA, Fair Credit Reporting Act, and other applicable laws. Perform additional tasks as assigned.

Requirements

High school diploma or equivalent required; Bachelor’s degree in business or related field preferred.
2+ years of multi-family leasing management experience and multiple years of leasing experience preferred.
Minimum 1+ years in Compliance programs required.
Familiarity with HUD rules and regulations and policies for low-income housing programs.
Apply your background to manage property budgets, accounts, and rent collections.
Excellent communication skills and a strong service mindset from property management, hospitality, retail, or similar roles.
Strong organizational and time management skills.
Ability to schedule and prioritize tasks, including coordinating with vendors and contractors.
Ability to assist and guide property team members professionally in daily operations.
Proficiency in MS Office Suite (Outlook, Teams, Word, Excel).
Valid driver’s license, current auto insurance, and reliable transportation required.

Nice To Haves

Experience with property management software preferred.
Bilingual preferred but not required.

Responsibilities

Professionally manage and lead the property team in daily operations, maintaining an engaging and motivating presence.
Establish maintenance and team schedules, holding staff accountable for performance and engagement.
Coach and develop team members to foster an inclusive, welcoming workplace.
Manage budgets, accounts, rent collections, and tenant notices; ensure accuracy through effective use of property management software.
Review processed applications, background checks, and credit checks for compliance with policies and procedures.
Report escalated issues and concerns to the Asset Director promptly.
Prepare client reporting and supporting documentation for regular meetings with the Asset Director.
Communicate variances, concerns, and successes in property operations with a solution-driven approach.
Lead and manage operations in compliance with Affordable Housing, HUD/Section 8, and LIHTC regulations.
Maintain and process move-in and recertification files to ensure program compliance.
Monitor and document compliance activities, including initial certifications, annual recertifications, and interim certifications.
Process annual recertifications and inspections; maintain recertification schedules and communicate status updates to the VP of Compliance.
Assist with application verifications, certification notices, interviews, and completion of Tenant Income Certifications.
Coordinate compliance training and guidance for on-site teams at affordable communities.
Review and approve move-in and recertification files for lease-up or acquisition properties to ensure compliance with state monitoring guidelines.
Monitor Section 8 paperwork, inspections, and correspondence for accuracy and timeliness.
Prepare income certifications, approval forms, and income calculation worksheets.
Obtain quarterly utility allowance updates from public housing authorities.
Ensure sensitive data is securely managed within the compliance department and organization.
Maintain accurate and organized documentation for all compliance-related activities.
Stay current on IRS regulations, Section 8, Rural Development Home Funds, fair housing standards, and other applicable housing programs.
Greet residents, applicants, and visitors courteously and professionally.
Respond promptly to resident questions, concerns, and complaints.
Inspect property conditions and coordinate maintenance activities to ensure compliance with local, state, and federal regulations.
Promote curb appeal and maintain community amenities.
Investigate complaints and resolve conflicts effectively.
Implement safety precautions, secure property, and respond to emergencies with proper documentation.
Conduct file audits to ensure compliance and assist with tax filings.
Enforce company policies and procedures for lease documentation and recertifications.
Ensure all activities comply with Fair Housing, ADA, Fair Credit Reporting Act, and other applicable laws.
Perform additional tasks as assigned.