Community Manager

Fairfield • Andover, MA

11d • $90,000 - $100,000

About The Position

As a Community Manager for a property with up to 299 units, you’ll lead a dynamic team, manage financial performance, and ensure residents love where they live. This role combines leadership, operations, and customer service in a fast-paced environment.

Requirements

• High school diploma or equivalent required; Bachelor’s degree preferred.
• Industry certification preferred.
• Valid driver’s license may be required.
• 3 or more years of hands-on property management experience.
• Multifamily property experience required.
• A successful track record as a supervisor is preferred.
• Strong understanding of financial statements such as budget, financial reports, P&L Statements, General Ledger, etc.
• Experience in writing and maintaining budgets.
• Strong knowledge of Microsoft Outlook, Word, and Excel.
• Strong knowledge of Yardi or other property management accounting software.
• Strong understanding of federal, state, and local fair housing laws and provisions.
• A previous track record of maintaining occupancy and net operating incomes in multi-family property management positions.
• Ability to work a flexible schedule to include weekends, evenings, and some holidays.

Responsibilities

• Lead and Develop Teams
• Recruit, coach, and motivate a high-performing team.
• Foster a culture of collaboration and compliance.
• Provide ongoing feedback and guidance.
• Drive Financial Performance
• Manage property budgets and financial reporting.
• Identify cost-saving and revenue-generating opportunities.
• Oversee collections and legal processes when needed.
• Ensure Operational Excellence
• Maintain occupancy and rental rate goals.
• Conduct property inspections and investor tours.
• Coordinate seamless resident move-ins.
• Elevate Marketing and Customer Service
• Execute marketing programs and maintain accurate online presence.
• Build resident satisfaction through retention strategies.
• Address and resolve resident concerns professionally.

Benefits

• Paid time off
• paid holidays and sick days
• paid time off for volunteering activities (optional)
• Matched 401(k)
• Medical, dental & vision insurance
• Flexible spending account
• Life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED