Community Manager

Centerspace•Rapid City, SD

23h•$66,000 - $70,000

About The Position

This role will provide oversite to Canyon Lake , Pointe West , and Silver Springs Apartments in Rapid City, South Dakota. Centerspace is seeking a dedicated and customer-focused Community Manager to lead operations across our premier communities in Rapid City, South Dakota. This full-time role offers a dynamic opportunity to make a direct impact on resident satisfaction and team success. As part of our selection process, all candidates are required to complete a 35-minute pre-employment assessment after submitting their application. This assessment is a mandatory step in the process and provides valuable insights into your strengths and fit for the role. Please note that failure to complete the assessment will result in your application not moving forward. Want to learn more about the assessment? Click here! What's in it for you? The base salary for this position is expected to start at $66,000.00- $70,000.00/annually, with the actual base salary amount dependent on a number of factors, including but not limited to a candidate's credentials, relevant experience, and primary job location, with consideration given to internal equity. This position is also eligible for: Annual Performance Bonus, Quarterly Lease Renewal Bonuses, and Monthly Leasing Commissions Competitive PTO Generous time off - 10 paid holidays, plus diversity day and your birthday off! Paid Caregiver and Paid Parental Leave 20% Rent, Parking, and Storage Discount for Centerspace rents 32 Paid Hours of Volunteer Time Off Medical/Dental/Vision Benefits – 1st of Month Following Start Date Centerspace Stock Purchase Plan 401(k) match up to 5% per paycheck Tuition Reimbursement & Scholarship Program Join Our Team at Centerspace ! About Us : Centerspace, founded in 1970 in Minot, North Dakota, is a leading provider of apartment homes across the Midwest. With corporate support offices in Minneapolis, Minnesota, and Minot, North Dakota, we serve vibrant communities in six states. Our commitment to integrity and service drives us to be the premier choice for thousands of residents. At Centerspace, our employees are at the heart of everything we do. Join us in our mission to create exceptional living experiences for our residents while fostering a culture of growth and opportunity for our team members. Expectations Self-directed and self-motivated. Prioritizes and sets deadlines. May assist others in prioritizing, setting deadlines, problem solving, etc. Requires a high level of initiative and a big picture focus. May direct the work of others. Implements the company’s vision and strategy within the assigned property and directs the work of others to achieve company and department targets.

Requirements

A two-year degree in Real Estate, Management, Finance or Business Administration or a related field or comparable proven experience.
4+ years’ experience in property management or related industry is required.
A minimum of 2 years supervisory experience is required, with experience managing managers preferred.
Strong financial acumen; must understand the components driving P&L.
Demonstrated success in leadership, team member development and team building
Presentation, written and verbal communication skills.
Ability to prioritize tasks to ensure goals and time frames are met.
Exceptional customer-service skills; demonstrated ability to maintain strong working relations with both internal and external clients.
Demonstrated ability to manage multiple and complex operational matters on a daily basis.

Responsibilities

Prepares the annual business plan and is accountable for achievement of results.
Responsible for providing direction and executing operational processes and procedures.
Ensures that the property is being maintained to standards provided by Centerspace.
Completes regular property inspections.
Collaborates with supporting departments as needed.
Implements process changes and initiatives.
Approves new resident applications.
Submits renewal plans for approval.
Monitors and reports incidents and legal risks.
Coordinates annual unit inspections.
Completes reports as required.
Operates under guidelines of local laws and ordinances.
Requests resources when necessary and provides feedback about how we can improve operations.
May represent Centerspace in Conciliation Claims Court.
Other projects and duties assigned.
Drives overall financial results for the property; can analyze and summarize key issues, trends and possible solutions and strategies to address.
Prepares the annual business plan and budget and is accountable for achievement of results.
Direct property operations in a manner that is consistent with the property budget.
Completes monthly financial review and variance reporting.
Creates action plans if there is underperformance.
Leads teams to success, motivating them provide services consistent with our Mission, Vision and Values
Personnel management including recruiting and hiring, training and development, scheduling, timekeeping & payroll, coaching and discipline, performance evaluation and goal setting.
Collaborates with the Lead Technician and/or Service Supervisor to align priorities and measure performance.
Builds a culture of continuous improvement.
Able to communicate concisely and effectively to provide context, motivate teams, and share information.
Leads, directs, hires, terminates, coaches and supervises the staff at the property.
Monitors and approves all leave requests and timecards for all staff.
Exhibits confidence in self and others, inspires and motivates others to perform well, effectively influences actions and opinions of others, accepts feedback from others, gives appropriate recognition to others, able to build morale and group commitments to goals and objectives, demonstrates group presentation skills, participates in meetings.
Ensures that all staff complies with internal policies/procedures, department programs, training requirements, Fair Housing laws and all other applicable rules and regulations.
Coaches team members to continue their career development and strengthen our talent pipeline.
Can apply a broad and long-term perspective to decisions based on daily operational activities to drive results.
Expected to belong to and/or serve on committees of local service clubs, charitable giving programs, merchant associations, Chamber of Commerce, or other business networking groups.
Expected to participate in service projects, and to establish and maintain contacts within the community to promote Centerspace.